Possible virus, malware? computer useless

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Aussie1, Apr 3, 2009.

  1. Aussie1

    Aussie1 Private E-2

    Hello everyone

    I have a problem at the moment, when I turn on my computer, it loads with the icons but no taskbar appears at the bottom.

    I dont have a anti virus program at the moment as it expired on me a while ago.

    So the internet does not work anymore on my pc, so I cant get a new anti virus program If I wanted to. I cant run 75% of my programs as well.

    So what can I do o fix the problem? so I have the taskbar back. I cant copy and paste anything including pictures, videos, word documetns, and I cant uninstall anything (it wont let me) . I have tryed the safe mode (taskbar not there to)

    so what can I try to get my pc back to normal?

    My pc takes about 4 times as long to load the windows password window and about 5 mins to load the desktop, also have no sound as well. I Tryed to install the malware bytes porgram it installed but it wont run at all it says runtime error 373.

    Thanks
     
    Aussie1, Apr 3, 2009
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi and welcome. I am not so sure this sounds like a malware problem from what you have described.

    Again, I wonder if you are not having networking problems, you didn't explain what happened before your PC became unstable.
    You mentioned that you tried to install Malware Bytes but that you recieved an error.

    How about if you try to continue on doing as much as you can, such as trying to also install SUPERantispyware and letting us know how that goes. Get everything on flashdrive or disk from another PC if this one wont let you connect to the internet, and try running them all, including Combofix and MGTools.

    If we cannot make much in the way of progress here- you may be better off advised to post in the software or networking forums to troubleshoot down what's going on.

    So in your next reply, if you were indeed able to run any of the tools, attach the following logs:

    • SUPERantispyware
    • ComboFix
    • Mglogs.zip

    Thanks
    Kes
     
    Kestrel13!, Apr 6, 2009
    #2

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