Printer only prints in black and pink!

Discussion in 'Hardware' started by disordered, May 1, 2005.

  1. disordered

    disordered Private E-2

    I'm having a problem with my printer! It only prints in black and pink and the cartridge is new so it's no problem with ink. Any suggestions?
     
  2. Novice

    Novice MajorGeek

    More information would be usefull. What Operating System are you running and what type of printer do you have? :)
     
  3. disordered

    disordered Private E-2

    Windows XP and a HP Deskjet 722c
     
  4. ASUS

    ASUS MajorGeek

    Did this problem just suddenly begin?
    Make sure ink cartridge is installed properly, have you reviewed all settings?
    You can run HP Diagnostics only takes couple minutes:
    http://h30155.www3.hp.com/ediags/gs/
     
  5. Wyatt_Earp

    Wyatt_Earp MajorGeek

    Has this printer sat unused for a while? If so, the Cyan and Yellow print heads may have dried up but your Magenta one may not have. This could explain why it's printing only black and pink.
     

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