Probable Maleware

WildRabbit · Apr 9, 2015

Hello
While trying to help me figure out what was wrong with my pc, it was suggested that I come here as well. (BSOD issue seems resolved, but I am still getting unexplained shut downs)

satrow said: ↑

On the 10th of last month, there was a crash by C:\Program Files (x86)\Merriam Webster's Spell-Jam\pzpjkdq.exe.

That looks like probable malware, please ensure it's all cleaned up by the Malware team here: http://forums.majorgeeks.com/showthread.php?t=35407
Click to expand...

I have run the malware scans per the instructions on the forum. And will be uploading them here. Also I did not clean/fix/quarantine anything as instructed.

Looking forward to hearing from you

Thank You

TimW · Apr 9, 2015

Rerun MBAM and have it fix what it found.

Then rerun Hitman and have it fix what it found.

Your MGLogs.zip is incomplete. Please run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Rerun Hitman and attach that log as well.

WildRabbit · Apr 9, 2015

Ok ran scans and uploaded the reports.
I hope i did it right.

TimW · Apr 9, 2015

What issues are you still having, if any?

WildRabbit · Apr 11, 2015

My pc is shutting down completely without warning. No BSOD just...bam, off. this usually happens if I try to view something else while my game(SWTOR) is up and running.

TimW · Apr 11, 2015

That sounds like an issue for the software forum. What malware issues are you having?

Your MGlog is still incomplete. Are you getting error messages when you run it?

WildRabbit · Apr 13, 2015

Im not getting an error. Does my Uac(I think thats it) need to remain off while I run it? I will try again

Kestrel13! · Apr 15, 2015

Does my Uac(I think thats it) need to remain off while I run it? I will try again
Click to expand...

Yes indeed, User Account Control should be disabled whilst MGTools.exe is running.

WildRabbit · May 15, 2015

Hi guys
I just wanted to touch base with you and thank you for all of your help. In the end I decided to start swapping out components. Starting with the video card. And the problems that I was having seem resolved.

I was able to uninstall my drivers completely and cleanly. custom install the Catalyst suite and get myself up and running without a hitch. All thanks to the wonder advice and guidance that I received from all of you!

You guys really are amazing and appreciated. Top notch tech help just because you want to help others. Thanks you all.

I will try not to break anything else
Wild

TimW · May 16, 2015

Good to know.

Log in or Sign up

Probable Maleware

WildRabbit Private First Class

Attached Files:

RKreport_SCN_04092015_071656.log

Malware Bytes log.txt

TDSSKiller.3.0.0.44_09.04.2015_07.39.43_log.txt

HitmanPro_20150409_0753.log

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

WildRabbit Private First Class

Attached Files:

Malware Bytes Log.txt

HitmanPro_20150409_1628.log

MGlogs.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

WildRabbit Private First Class

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

WildRabbit Private First Class

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

WildRabbit Private First Class

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Probable Maleware

WildRabbit Private First Class

Attached Files:

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

WildRabbit Private First Class

Attached Files:

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

WildRabbit Private First Class

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

WildRabbit Private First Class

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

WildRabbit Private First Class

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

Useful Searches