problem removing trojan. MGtools log attached

Welcome to Major Geeks!

You need to run all of our cleaning procedure. MGtools is only one small piece and it is the last thing to run.

Please follow the instructions in the below link, including running MGtools again at the end where requested:

READ & RUN ME FIRST. Malware Removal Guide

 

Based on the logs you have attached, you don't have any malware to remove. Your problems may stem from the fact that you have some how managed to break/stop a bunch of Windows services from running. I can see the below in one of the logs from MGtools.

Code:

Checking DHCP, AFD, NetBT, tdx, TCP/IP, NSI and nsiproxy Service States 
   Dynamic Host Control Protocol -DHCP-     is NOT running  
        C:\Windows\System32\dhcpcsvc.dll exists  
   AFD Networking Support Environment -AFD- is NOT running  
        C:\Windows\System32\drivers\afd.sys exists  
   NetBios over Tcpip -NetBT-               is NOT running  
        C:\Windows\System32\drivers\netbt.sys exists  
   NetIO Legacy TDI support driver  -tdx-   is NOT running  
        C:\Windows\system32\drivers\tdx.sys exists  
   TCP/IP Protocol Driver -TCP/IP-          is NOT running  
        C:\Windows\system32\drivers\tcpip.sys exists  
   Network Store Interface Service -nsi-    is NOT running  
        C:\Windows\system32\nsisvc.dll exists  
   NSI Proxy Service  -nsiproxy-            is NOT running  
        C:\Windows\system32\drivers\nsiproxy.sys exists  
=====================================================================================  
Checking Base Filtering Engine Service State and Dependencies 
   Base Filtering Service               is NOT running  
        C:\Windows\system32\bfe.dll exists  
   Remote Procedure Call {RPC} is NOT running  
   DCOM Server Process Launcher Service is NOT running  
=====================================================================================  
Checking Windows Firewall Service -MpsSvc- State 
.
   Windows Firewall Service is NOT running  
        C:\Windows\system32\FirewallAPI.dll exists  
=====================================================================================  
Checking Windows Firewall Authorization Driver Service -mpsdrv- State 
.
   Windows Firewall Authorization Driver Service is NOT running  
        C:\Windows\system32drivers\mpsdrv.sys exists  

However there are conflicting reports because in your first MGlogs.zip file these were all okay. Now they are broken which would seem to mean this new install you performed did not work too well. You may want to work your problems with Windows in the Software Forum. But you can give the below a quick try to see if it helps.

Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
• Now select the Start Repairs tab.
• The click the Start button.
• Create a System Restore point if prompted.
• On the next screen, click the Unselect All button to first deselect all repairs.
• Now select the following repair options:
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Remove Policies Set By Infections
  • Repair Winsock & DNS Cache
  • Repair Proxy Settings
  • Repair Windows Updates
  • Set Windows Services To Default Startup
• Now on the lower right side check the box to Restart/Shutdown System When Finished
• Then make sure the Restart System radio button is enabled.
• Shutdown any other programs that you are running now before continuing.
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• It should reboot automatically when finished.