problem with gmail AFTER malware removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by unblock, Jul 2, 2006.

  1. unblock

    unblock Private E-2

    mrs. unblock was having problems with her xp sp2 machine, so i followed the basic instructions for majorgeeks malware removal (ccleaner, spybot, etc.) and eventually found the culprit was the virtumonde/winfixer thing. i used the removal tool and it is gone.

    victory!

    however, mrs. unblock cannot now login to gmail, at least through the normal interface. when she tries www.gmail.com, or gmail.google.com, she gets a blank page and an endless series of "?auth=<randomnumbersandletters>" in the address bar.

    in the gmail community someone posted a link to the raw html interface, and she CAN login to that. but that has limited functionality, so this is not a complete fix.

    i'm not familiar enough with all the tools, so i can't be sure what exactly it's objecting to.

    any thoughts?

    thanks!

    on edit: she's using interner explorer v6. please don't bother pushing firefox or any other browser, we all know ie is the worst, but it took 5 years just to get her off aol....
     
    Last edited: Jul 2, 2006
  2. unblock

    unblock Private E-2

    i fixed it!

    i went into the ie privacy settings, overrode the handling of sites in the "internet zone" to "always allow session cookies".

    i hope this isn't dangerous, but it works....
     

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