Problem with IE browsing HELP HELP!!!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by volkan, Mar 20, 2005.

  1. volkan

    volkan Private E-2

    I have a new PC and it seems that even all the settings are the same with my old pc I have developed some problems.
    I'm using Windows XP SP 2, and I can't browse properly. Always the browsing is ok for a minute or the first page, but then I get the message of DNS error . Reloading the page does not work and I have to disconnect and reconnect my DSL and it keeps going around the same circle.Also not all the graphics of a webpage show up, for example graphics are replaced with the X's.
    I have the similar problem with outlook express trying to receive and send e-mails as well. It say connection is unexpectedly terminated even though connection looks perfectly active.

    This problem started as soon as I set up my new pc, I had a lot of Spy and Adware that I had to clean using Mcafee Online, Microsoft AntiSpyware and Spyware Doctor.It did not work so I re installed XP but still exists.
    Last message I get is that ""update.kimochi.exe"" is trying to connect and which connection it should use. I found Kimochi in the windows/temp folder and deleted it but still the problem exists.
    The connection is fine according to my internet provider, since I thought that problem was from them but using the same DSL Modem and service I can use it perfectly with my old PC which I am posting this with.
    Can you please help???
    Thanks a lot.
     
    volkan, Mar 20, 2005
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    To help us to best help you, please follow the steps below closely and in the order given and do not skip anything. If you have any difficulty, please post back letting us know what steps you have completed, what you found while doing the scans if anything along with details about any problems you may have encountered in completing the steps. The more details you can provide the better. Don't be afraid to ask for additional help if you don't understand something!

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal Make sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
    chaslang, Mar 20, 2005
    #2

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