Problem with malware after going thru "READ & RUN ME FIRST"

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by z3zinho, Aug 11, 2011.

  1. z3zinho

    z3zinho Private E-2

    I'm trying to help a friend out. It first started with the fake DHL tracking number e-mail that installed a trojan rootkit. After that the computer would only boot into safe mode. After running the SAS and Anty-Malware I could get the computer to run into normal mode, but continued anyway just to make sure the computer was free from all malware. Right now it won't boot into normal mode, and when I try to boot into safe mode I have to kill the explorer and run it again to get the computer to work.

    I'm attaching the logs hoping someone can help me out.

    Thanks in advance
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )
     
  3. z3zinho

    z3zinho Private E-2

    Thanks for the fast reply. Here is the requested log.
     

    Attached Files:

  4. z3zinho

    z3zinho Private E-2

    Oooopsssss, sorry, but forgot to do the whole "Run as Admin" thing.

    Here are the correct logs.
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please download and save the below to your Desktop or anywhere else you can find it ( if the Desktop is not showing )

    http://download.bleepingcomputer.com/grinler/unhide.exe

    Now run it.


    Important Notice: A new version of SUPERAntiSpyware is available.
    • Please uninstall your current version (this is necessary).
    • Then download this SUPERAntiSpyware
    • Install this new version. It may tell you that you need to reboot to complete the installation. You must reboot at this time.
    • After the reboot, run SUPERAntiSpyware and immediately click the Check for Updates button to get more updates for the database.
    • Now run a new full scan of your system. And attach this log later.


    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    Fcopy::
    C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_5177ca9879e978e8\explorer.exe | c:\windows\explorer.exe
    
    RenV::
    c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl .exe
    c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray .exe
    c:\program files\Adobe\Reader 8.0\Reader\Reader_sl .exe
    c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart .exe
    c:\program files\Camera Assistant Software for Toshiba\traybar .exe
    c:\program files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VERSIO~2 .exe
    c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager .exe
    c:\program files\Common Files\Java\Java Update\jusched .exe
    c:\program files\ESET\ESET NOD32 Antivirus\egui .exe
    c:\program files\iTunes\iTunesHelper .exe
    c:\program files\Kanguru\Kanguru .exe
    c:\program files\Malwarebytes' Anti-Malware\mbam .exe
    c:\program files\Nokia\Nokia Music\NokiaMusic .exe
    c:\program files\PC Tools Security\BDT\FGuard .exe
    c:\program files\QuickTime\QTTask .exe
    c:\program files\Synaptics\SynTP\SynTPEnh .exe
    c:\program files\Toshiba\FlashCards\TCrdMain .exe
    c:\program files\Toshiba\Power Saver\TPwrMain .exe
    c:\program files\Toshiba\Registration\ToshibaRegistration .exe
    c:\program files\Toshiba\SmoothView\SmoothView .exe
    c:\program files\Toshiba\TBS\HSON .exe
    
    File::
    C:\ProgramData\36888312
    C:\ProgramData\45735672
    C:\ProgramData\47046392
    C:\ProgramData\~36888312
    C:\ProgramData\~36888312r
    C:\ProgramData\~45735672
    C:\ProgramData\~45735672r
    C:\ProgramData\~47046392
    C:\ProgramData\~47046392r
    
    Folder::
    c:\programdata\eG01602DiOkL01602
    C:\Windows\8713EF96D15042F19318B4AF40FD9053.TMP
    
    RegLock::
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    "MSCurrentCountry"=dword:000000b5
    
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0003\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0004\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0005\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial"=dword:00000000
    
    Registry::
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}]
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  6. z3zinho

    z3zinho Private E-2

    OK, everything looks like it is working OK now. I have already re-enabled UAC, and can now log on fine in normal mode, so hopefully everything is taken care off.

    Anyway, attached are the log's just in case there might still be some underlying infection.

    Thank you very much for your help. This "service" you guys provide here in the forums has been invaluable to me. Big thumbs up to you guys!
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Most welcome. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required (If we renamed it please rename it back to Combofix.exe.
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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