Problem with malware removal process

Please attach the logs that you have. SAS, MBAM, ComboFix.

 

You can transfer then to another computer and then attach them. As for running sfc /scannow ( note the space), it may or may not help.

I would rather see the logs you have.

 

I am not seeing any malware in that Combo log. Can you now run MGTools?

 

You can open SAS / go to preferences / repairs and scroll down to the fix for you network. See if that helps. In the meantime, I would like to see the C:\MGlogs.zip when you are ready.

EDIT: Yes, you can try deleting the drive and then rebooting.

 

Your logs are clean. What malware issues are you having?

 

You may need to reinstall those drivers. I am not seeing anything in your logs that may have damaged them.

 

You can try doing this:
Fixing Wireless Zero Config Service.

 

Best to go to the manufacturers web site and download your drivers from there.

 

You could continue this in the drivers forum. If it works hard wired, then one other option is to see if you can use a USB Wifi device to connect wirelessly. Esp. if you have deleted it already and that didnt fix it when you next booted up.

Yes, I did not see any malware in your logs.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!
    
    

 

You are most welcome. Safe surfing.

 

I just noticed that Combo erroneously removed two of your driver files. Let's put them back and then see if your wireless begins to work.
* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::
DeQuarantine::
C:\Qoobox\Quarantine\c:\windows\system32\drivers\snetcfg.exe.vir
C:\Qoobox\Quarantine\c:\windows\system32\ndisapi.dll.vir
C:\Qoobox\Quarantine\C\Windows\System32\drivers\Ndisrd.sys.vir
Quit::

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the previous file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe

* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Tell me if your wireless is working now.

 

You hadn't removed Combo yet? In that case, attach the latest Combo log. And re-run MGtools to get a new log of that also.

 

Did you still have the quarantine folder? I would like to see that.

 

Nah, too late. The quarantine file would be here if it still existed:
C:\Qoobox\Quarantine\


I think you will need to continue to try to replace your wireless drivers. Best to go to the manufacturers website and download them from there.

 

Yes, that is the most recent quarantine folder from this latest run, not the one that shows the wrong drivers being removed. I will watch the drivers forum to see if you get running again.

 

I have passed this along to Halo. Hang in there.