Problems removing Vundo / Winfixer

You must remember to only attach HijackThis logs from Normal Boot mode unless we ask for them to be from safe mode. Don't attach a new one yet. First do the below.

Run this Virtumonde aka Trojan Vundo Removal


Now attach the below new logs and tell me how the above steps went.

1. VundoFix log
2. GetRunKey
3. ShowNew
4. HJT

We will still have some more to do, so don't expect things to be totally fixed yet! We'll get there!

 

DO you know what the below is for that is loading at startup?

"cat"="C:\\Program Files\\CAT\\cat.exe"

Info I have says it is a trojan!

 

I assume it is part of the below which I see in your installed program list, but what is it.

"DisplayName"="CAT 1.0"

 

Uninstall the below old versions of software:
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9

Make sure you reboot after uninstalling the above!

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now Uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
C:\Documents and Settings\All Users\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software

Continue by downloading two tools we will need

- Process Explorer

- Pocket KillBox

Extract them to their own folder somewhere that you will be able to locate them later.

Make sure you have rebooted in Normal Mode (do not open any other processes)

Also make sure that one and only one Internet Explorer browser is opened up

- Run Process Explorer

In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of mljjj.dll once and then click the kill button. After you have killed all of the mljjj.dll under winlogon click ok. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
rqrqnop.dll

Next double click on explorer.exe and again click once on each instance of mljjj.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
rqrqnop.dll

Next double click on iexplore.exe and again click once on each instance of mljjj.dll and kill it. (If you do not find the dll, just continue on.)

Now repeat the above step for the below DLLs (If you do not find the dll, just continue on):
rqrqnop.dll

Now just exit Process Explorer.

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {25AA8609-B074-4D1F-9043-28E5ECFC75A0} - C:\WINDOWS\system32\mljjj.dll
O2 - BHO: (no name) - {28CEA1DA-2199-4AEE-BA75-9032C8450B66} - C:\WINDOWS\system32\rqrqnop.dll
O2 - BHO: (no name) - {F067EF81-6E15-411B-91C7-130A3B161A21} - C:\WINDOWS\system32\jkhfd.dll (file missing)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SoundService] rundll32.exe "C:\WINDOWS\system32\egbnicwd.dll",setvm
O20 - Winlogon Notify: mljjj - C:\WINDOWS\system32\mljjj.dll
O20 - Winlogon Notify: rqrqnop - C:\WINDOWS\SYSTEM32\rqrqnop.dll

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run Pocket Killbox by doubleclicking on killbox.exe

• select File, Cleanup, Delete All Backups
• Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
• Then after it deletes the files click the Exit (Save Settings) button.

NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\egbnicwd.dll
C:\WINDOWS\system32\mljjj.dll
C:\WINDOWS\system32\rqrqnop.dll
C:\WINDOWS\system32\jjjlm.bak1
C:\WINDOWS\system32\dwcinbge.ini
C:\WINDOWS\system32\jjjlm.ini

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

Many people running Symantec/Norton Internet Security Suites complain that there PC is slow especially at start up. It could be your major problem.


You can however also have HJT fix the below items which are not requied to load at startup. This could help a little. (Also note, Task Manager should not be running when you get a HijackThis log).

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe



Other than the above, your logs are clean. If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
9. If you are running Windows XP or Windows ME, do the below:
   • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!