puter go slow

hi all. well here it is

 

ps when it did its thing, it came up with three different error boxes that said press to continue, so i did.

 

Please follow standard cleanup procedures as given below:

- Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps below:



Download HijackThis 1.99.1

Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

Run HijackThis and save your log file.

Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

Need help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

 

cant do any of that as puter wont work lol. cant download or update. i think SPD and theefool are trying to take care of this mess. much aloha

 

For convenience if needed: Link to initial thread in Software forum.

 

yes i can boot it.
its just going so slow i cant download, or do anything much.
SPD and theefool managed to transfer HJT by somesort of shear magic.
when HJT did its scan/logfile thing, a little box came up saying 'error in .......'
"press yes to continue". that happened three times in quick succession at the begining of the scan/logfile and then no more. i could do it again and capture the boxes with screen hunter?
i think firefox is getting even slower.
when i tried to reach this page on MG just now i was redirected to "jinx - gamer geek hacker site" ?????
also remember that i have had trouble downloading updates on antivirXP for a couple of weeks now. we put it down to the antivir rearranging things their end.
also two new icons have appeared on my desk top. one for a free i pod, and one for PC repair tool. (although that might be something SPD sent, but i dont think so) i havnt opened them.

good morning guys, its a beautiful day here. i cannot thank you all enough for the kindness, patience, positive vibes, time and effort. i will be hovering for most of the day so anything i can do/ anything i can tell you etc. i will do as imediately as i can. much aloha

 

well i just reran HJT and the error boxes didnt appear this time, so i really dont know what to say about it. should have captured them at the time.

 

Laurie the other night I sent you HijackThis, Hoster and Winsock XP Fix, using YIM's file transfer.

There are some more files I want to send you using Yahoo Messenger. They are LSP-Fix, Explorer XP, Ewido, RkFiles Tool, Qoologic Tool, Pocket Killbox, and WinPFind. Some of these you probably won't need to use, but better to have them if needed.

You appear to have some Hijacker issues that aren't shown in your HJT log.

Let me know when you are ready.

 

ok whenever your ready

 

OK, Laurie the first thing I want you to do is go into Add or Remove Programs in the Control Panel and uninstall anything you didn't install, don't recognize, or no longer need.

You can uninstall anything from Viewpoint, Weatherbug, MyWeb, MyWebSearch, MyFunWeb, My Search, SurfSideKick, SurfSideKick2, SurfSideKick3; if it is on your system. Also uninstall anythig from Kazaa, Kazaa Lite, Bearshare and like programs if they are on your system.

 

the only one of those i had was kazaa lite. which i have unintalled. and shoppers hotbar whateever that is.

 

OK, since you've probably shut down and restarted a couple of times since you posted you HijackThis log, please post a fresh log as an attachment.

Are you able to run any of the On-line scan from the sticky, either in Safe mode w/ networking or Normal Mode?

 

i dont remember if i have shut down since posting. but i will do it and repost. i will also try the scans again

 

ok. here is the new log. i will now try the scans in notmal mode.

 

I saw those, looking for other stuff the log isn't showing.

 

Locate Pocket Killbox and unzip it into its own folder, you will need to use this after you complete the following:

Run HijackThis and click Do a system scan only button, next select the following:

Now click-on the Fix checked button. Exit HijackThis.

Now run Pocket Killbox, and do the following:
Choose Tools > Delete Temp Files and click OK.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

Now boot into SAFE MODE

Open Windows Explorer navigate to and DELETE the following:

Now run CCleaner. Goto C:\windows\Prefetch and delete all files in this folder.

Now reboot in normal mode and post a new HJT log. And tell us how things are working.

 

doesnt seem any different. sorry guys. new log

 

ps, there were a lot of files in the prefetch folder

 

- Ewido Security Suite

• Install ewido security suite
• Launch ewido, there should be an icon on your desktop double-click it.
• The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
• After it completes the update, click the Scanner button

Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

Open up Ewido and do the following:

• Click on Scanner
• Then click Settings
• Under What to Scan? Select Scan every file
• Then click OK
• Click on Complete System Scan and the scan will start.
• Let the program scan the machine

While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop or anyplace you will be able to find it to upload here.

Reboot into normal mode and reconnect to the internet.

Now Post the Ewido log as attachment.

 

ok. just to say that firefox IS diffinately working fast and IE to but not so much. tried to get to trend, but wasnt having it.

 

OK... did all that ...here goes with the Ewido log.....

 

Time to try an on-line scan.

Please run Panda Online Scan. After the scan attach the log to your next post. Also please follow the below:

1 - Please EXTRACT all files from Qoologic Tool to its own folder - C:\Program Files\QoologicFinder . Then, DoubleClick Find-Qoologic.bat to run the tool. It should produce a log - Please attach that with your next post!

2 - Please EXTRACT all the files form RKFiles Tool to its own folder named C:\Program Files\RKTOOL. Then, Please boot to SAFE MODE and DoubleClick rkfiles.bat to run the tool. Let it run and then, when it finishes, look for a log at C:\Log.txt and please attach that log.

Now come back here and post all three logs as attachments and a fresh HJT log. You will have to do 2 posts to post all 4 logs.

 

eeeewwwww

 

Your Ewido showed some things, but they here cleaned.

 

turned everything off last night. this morning both the IE and firefox seem to be working at speed. tried to download antivir updates, no go. couldnt connect to server. tried to download spybot update, no go. got this. i will try panda and see what happens. good morning its another beautiful day.

 

but i gotta do it on IE. see you back here.

 

Spybot you'll just have to try different servers, the checksum error has fairly common lately.

AntiVir seems to be having problems with their servers lately. If you are using the Personal version. You may want to do a manual update available here at Major Geeks or you may want to consider change AV applications.

 

panda wouldnt work the first time, but rebooted and it worked the second time. (yeah) took a long time to go through it (about 15mins) but seemed to be zipping through the files at speed.

 

I need the Qoologic and RKFiles logs also.

 

qoologic...........

 

RKfiles..........

 

ps. there was already more stuff protecting my puter than there was stuff to protect. there are now more tools trying to find out why that protection failed than there was protection than there was stuff to protect. if you see what i mean. just so you know, all of the stuff like cameras, PSC, etc, were bought from new and i have all the discs. a clean install would not bring the world to an end. but wouldnt be so much fun

 

Unzip Pocket Killbox into its own folder.

Now run Pocket Killbox:

Choose Tools > Delete Temp Files and click OK.

Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.

If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

Now boot into SAFE MODE

Open Windows Explorer navigate to and DELETE the following:

If the File is not there, the Pocket Killbox deleted it when you rebooted.

Now run Ccleaner and goto C:\windows\Prefetch and delete all files in this folder.

Now reboot in normal mode and post a new HJT log; and tell us how things are working.

 

ok done all that. puter seems to be working at speed. new HJT log

 

forgot to attach it

 

Have HijackThis fix this Line:
O9 - Extra button: TREND MICRO HouseCall - {2B5EA4F8-620A-4A8B-B003-4C8C5EBEA826} - http://uk.trendmicro-europe.com/enterprise/products/housecall_pre.php (file missing)

I would unisntall the MiniClip stuff unless you want it.

Other than that your log looks good.

 

ok .......

 

Use the computer for a little bit, open and close some programs. Surf the net, and if everything seems to be working fine then you are cured.

You may want to start a new thread in software, inquiring into the best software/tools for locking down your system to keep those unwanted web sites from being accessed.

 

ok. managed to download update for antivir. seams to all be working. so what and why ? was it a virus?

 

It was most likely the Virus/Tojan we removed earlier,

 

eewww. well i cant thank you enough. please give yourself a hug and kiss for me. i will start a thread on software, amongst other things, there is all sorts of stuff i didnt understand in startup, processes, and the like. i will update the programs like spyblaster n stuff first. many many thanks to you. aloha