Q abt. malware removal

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by vfmodel, Sep 1, 2008.

  1. vfmodel

    vfmodel Private E-2

    I started the "read & run" guide and I have followed all steps. I am now at the point where I should run ComboFix.
    Since I don't know what I'm doing (I'm only following directions) I am hesitant to start ComboFix, due to the fact that it might screw something up.
    First of all I downloaded the Windows Recovery Console package as instructed because I don't have the XP disc. When I drag it onto the ComboFix icon it doesn't install the Windows Recovery Console, it just asks me if i want to run ComboFix. I have not run it because I don't know if I should do it, since this is not what the instructions describe will happen.
    Second, I have read that ComboFix might screw things up, is this true if you follow the directions exactly? What exactly can it screw up? Can I loose stuff, or?
    Also, I did these steps a few days ago, and have not continued yet. The computer is still in "Normal start up mode" and the hidden files, system files and file extensions are still showing. Do I need to start the guide from the beginning or can I just continue with the rest?

    I have attached what I have gotten so far from Super anti spyware and Malwarebytes. Spybot did not find anything.

    Thanks for any help!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    We need the MGLogs.zip from running the MGTools.exe.
     
  3. vfmodel

    vfmodel Private E-2

    i assume that i should run it eventhough i didn't run combofix? so, here it is.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Do not change any check box options!!
    * Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

    * Now click the Execute button.
    * Click Yes to the prompt to confirm you want to execute.
    * Click Yes to the Reboot now? question that will appear when Avenger finishes running.
    * Your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

    Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
    C:\WINDOWS\Temp
    C:\Documents and Settings\%username%\Local Settings\Temp

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  5. vfmodel

    vfmodel Private E-2

    i wasn't able to delete the following from the C:\WINDOWS\Temp:
    nvcbin.def.AB37B891.TMP
    and the following from C:\Documents and Settings\%username%\Local Settings\Temp:
    perflib_Perfdata_764.dat

    I don't know what they are but it said they were in use.

    The computer seems to be running slow still...

    Here are my logs
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean. I would suggest that you use a Startup Manager. And post in the software forum regarding your slow issue.

    Now lets do some cleanup from running the scans:

    Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure you get a success message. If so, then it is time to do our final steps:


    1. We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below

      * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

      • Delete the C:\combo-fix folder from combofix.

    4. If we had you run Avenger, you can delete all files related to Avenger now.
    5. If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    9. Go to add/remove programs and uninstall HijackThis.
    10. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    11. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    12. After doing the above, you should work thru the below link:

     
  7. vfmodel

    vfmodel Private E-2

    i could not uninstall combofix as described, but maybe it's because i never ran it?

    Should I change the msconfig to selected start up or leave it in normal start up?

    Thanks very much for all the help.
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you didn't run combo there is nothing to remove other than the desktop exe.

    And you should be running in normal mode all the time...selective is for problem diagnosis.

    You are very welcome....safe surfing. :)
     

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