quick time will not upgrade

Discussion in 'Software' started by dumbPC, Sep 28, 2012.

  1. dumbPC

    dumbPC Private E-2

    When I try to check for updates for quick
    time I get the following message: A connection with the Quick Time software server could not be established. The computer may be having trouble accessing the internet or the server may be off-line.
    It is obvious I have no trouble accessing internet. When I try to find support for quick time I cannot find anything.
    Anyone have any thoughts on what could be the problem. I did do a manual install and selected option to correct problems. Did not correct it.
     
  2. plodr

    plodr Major Geek Super Extraordinaire

    What version of Quicktime is installed? Looks like the latest version was May 15, 2012.
    What version of Windows are you running?
     
  3. dumbPC

    dumbPC Private E-2

    windows is Vista
    quick time is 7.7.2 (1680.56)
     
  4. plodr

    plodr Major Geek Super Extraordinaire

    Then you have the latest version as shown here
    http://support.apple.com/kb/DL837

    Did this pertain to you?
    This is all I was able to find for support
    http://support.apple.com/kb/ht1923?viewlocale=de_de&locale=de_de
     
  5. dumbPC

    dumbPC Private E-2

    no the problem did not apply to me.
    thanks for the link
    I think I'll uninstall then reinstall it and see if the update feature works.
    again thank you
     

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