Ran Read Me But Still Experiencing Problems

Welcome to Major Geeks!

Please run the full current version (you are running an out of date version of MGtools) of the below procedure and attach all of the requested logs.

READ & RUN ME FIRST. Malware Removal Guide

 

You need to run ALL of the READ & RUN ME. MGtools is the very last step. Please start at the beginning and run all steps. You did not uninstall Viewpoint Media Player in step 1 as requested. You can skip the SUPERAntispyware scan since you already attach the log; but when you return, you need to attach the below logs which are requested in the READ ME:

• the log from Malwarebytes Anti-Malware
• the log from ComboFix
• a new MGlogs.zip file which you can easily get by double clicking on the C:\MGtools\GetLogs.bat file which will run all the tools and create a new C:\MGlogs.zip file

 

Not true. All user accounts should really be cleaned. They each have their own registry entries and have some unique folders of there own in the files system. How many user accounts are there and have any been experiencing problems?

Is your copy of Spyware Doctor a paid version or free trial that does not fix things? If the later then uninstall it now.

What is the below folder for?

Code:

"C:\"
GLXYGIRL      Feb  3 2008              "GLXYGIRL"

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

After clicking Fix, exit HJT.


Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Also delete all files in the below folders except ones from the current date (Windows will not let you delete the files from the current day).
C:\WINDOWS\Temp
C:\Documents and Settings\MEDUSSA\Local Settings\Temp

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Why would you want to pay to get malware? Okay....I know you meant to say you paid for a spyware removal tool not for spyware. But what program are you referring to? Or was this supposed to say Spyware Doctor in reference to my question? It looks like it was uninstall but not properly.

This is a bad/dangerous practice. You should only use our links. There is nothing wrong with our link and I don't know what you mean about the OK option. When you click the link you get the below window. Click the thumbnail to expand to a viewable image.



And all you have to do is select Save to download it to your Desktop as requested.

Maybe not. The error message normally mean you left out the first line: Files to delete:

 

More than likely because you had used MSconfig to control the startup of Spyware Doctor and uninstalled it while using MSconfig. This is just one on many reasons why the READ ME emphasizes not to use MSconfig. We will fix this.

Which ads exactly and which browser opens with the ad? This sounds like they may be jsut related to the sites you are accessing. Many sites do give popups.

Let's do a little more cleaning.


Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Nikki\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)


After clicking Fix, exit HJT.


Run avenger.exe by double-clicking on it.

• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now please try running Malwarebytes Anti-Malware and ComboFix again using the instructions in the READ ME. It they do not run, please explain exactly what happens and how far you get.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.

Then attach the below logs:

• C:\avenger.txt
• Malwarebytes log (if it ran)
• ComboFix log (if it ran)
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

First please run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

Yes and these are quite normal on some websites. If you have all browsers closed except one browser session connected here to Major Geeks do you get these popups? If yes answer the below questions:

1. if no browsers are ever opened after a reboot, do you get popups
2. if you reboot into safe mode, with no browsers open do you get popups
3. if you open one browser and only access Major Geeks, do you get popups.

What attachment are you referring to?

No wonder you had problems with ComboFix. You did not follow our instructions for renaming and also on how to run it. You have this:

C:\Documents and Settings\MEDUSSA\Desktop\ComboFix.exe

It should be

C:\Documents and Settings\MEDUSSA\Desktop\cf.exe

And you should have run it from the Start, Run box with the Killall option as requested.

Please delete the below file (HijackThis does not below here and is not needed) and the New Folder if it is empty

Code:

 
2008-04-05 17:20 . 2008-04-05 17:20 1,308,216 --a------ C:\analyse.exe
2008-03-30 19:08 . 2008-03-30 19:08 <DIR> d-------- C:\New Folder
 

 

You're welcome!

If you are not having any other malware problems, it is time to do our final steps:

2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\cf" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
3. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you run Avenger, you can delete all files related to Avenger now.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
8. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Vista, Windows XP or Windows ME, do the below:
    • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    • Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!