Ran Steps 1-7, found some, not sure if fixed

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by lungdoc, Dec 11, 2006.

  1. lungdoc

    lungdoc Private E-2

    Hello and thank you for this excellent site. Having Malware issues for a few days on my Dell laptop - thankfully I just got a new desktop so this machine isn't mission critical. Unfortunately it has a fritzy cd/dvd drive so couldn't just reinstall windows...

    Was having unauthorized popups/warnings from my PC-Cillin and found some stuff with that and Ad-aware. Seemed to find more with Bit-Defender but machine still slow and browser hijacks attempted - seemed to be "conversion.cpvfeed.com" and "Winantivirus" sites trying to load.

    Then found your site and followed the steps. Logs attached. I did run Kaspersky as well since other info suggested it was good for this type of Malware. It found the Virtumunde virus/trojan and removed it. Then ran the other steps, not much else found except "ppxfmgnr".

    System now seems much better with less disk activity/slowdown but not sure if I got everything. Hijack seems to report OK but there's some references to "pcpitstop" and Mcafee - both of which I don't run. CSV didn't find anything so I didn't bother with log
    Spyware Scan Details
    Start Date: 11/12/2006 12:11:41 AM
    End Date: 11/12/2006 1:29:57 AM
    Total Time: 1 hrs 18 mins 16 secs

    Detected spyware
    No spyware were found during this scan


    I'd appreciate verification to know if I did all I needed to or any suggested steps. I will be very grateful for any help received.

    Mark
     

    Attached Files:

  2. lungdoc

    lungdoc Private E-2

    Here's the HJT report and Shownew:
     

    Attached Files:

  3. lungdoc

    lungdoc Private E-2

    Oop - here's previous log from Safe Mode version from Kaspersky. I truncated the txt file on this report as it was very long and the only positive finding was the Virtumunde. Kaspersky just now detected and deleted "trojanwin32.BHO.q" as well.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Let's start by downloading two tools we will need

    - Process Explorer 10.21

    - Pocket KillBox

    Extract them to there own folder somewhere that you will be able to locate them later.

    Reboot in Safe Mode (do not open any other processes)

    - Run Process Explorer

    In the top section of the Process Explorer screen double click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

    Once you see this screen click on each instance of vturo.dll once and then click the kill button. After you have killed all of the vturo.dll's under winlogon click ok. (If you do not find the dll, just continue on.)

    Next double click on explorer.exe and again click once on each instance of vturo.dll and kill it.

    Now just exit Process Explorer.

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {564EEE02-58E1-40D0-9AD6-14FA0F23658F} - C:\WINDOWS\system32\vturo.dll

    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup

    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)

    O20 - Winlogon Notify: vturo - C:\WINDOWS\system32\vturo.dll


    Now run Pocket Killbox:
    Choose Tools > Delete Temp Files and click OK.

    Run Killbox.exe. Paste the below filenames into KILL BOX one at a time. Check mark the box that says "Delete on Reboot" and checkmark the box "Unregister DLL" (If available) Click the RED X and it will ask you to confirm the file for deletion…say YES and when the next box opens prompting you to reboot now...click NO...and proceed with the next file. Once you get to the last one click YES and it will reboot. Note many of the file list below may not exist but we need to check for them anyway.


    C:\WINDOWS\SYSTEM32\orutv.ini
    C:\WINDOWS\SYSTEM32\orutv.ini2
    C:\WINDOWS\SYSTEM32\orutv.bak
    C:\WINDOWS\SYSTEM32\orutv.bak1
    C:\WINDOWS\SYSTEM32\orutv.bak2
    C:\WINDOWS\SYSTEM32\orutv.tmp
    C:\WINDOWS\system32\vturo.dll
    C:\WINDOWS\system32\xxyxyww.dll

    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    After reboot post a new HJT log.
     
  5. lungdoc

    lungdoc Private E-2

    Thanks very much. All done except the item 02 was not present - in safe mode Kaspersky still seemed to block it and that may have been reason(?)

    O2 - BHO: (no name) - {564EEE02-58E1-40D0-9AD6-14FA0F23658F} - C:\WINDOWS\system32\vturo.dll

    HJT file attached (normal mode, after above fix). This site is absolutely fantastic and I really appreciate the help. If you ever need advice about your lungs I owe you...

    Hope this has killed the beast!
    Mark
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Looks good, are you having any further problems?
     
  7. lungdoc

    lungdoc Private E-2

    So far, so good. Thanks again. This experience has taught me a lot both about the good and bad sides of the internet these days. Right now I'm running trial version of Kaspersky, CSV antispyware and Windows FIrewall, Kaspersky made me uninstall my prior PC-Cillin 2007 Suite (which is paid for for another year). Any thoughts on best choices of these to continue with?

    Mark
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Kaspersky and PC-Cillin are both great antivirus programs, if you're looking for good and free then AVG AntiVirus is the one to have. If you have a year left then I would stick with that because it's a good AV.

    For a firewall you need something a bit more secure such as ZoneAlarm.

    You should see this article on How to Protect yourself from malware!
     

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