Rans.gendarm, otshot application

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by shanetrain49, Jan 26, 2013.

  1. shanetrain49

    shanetrain49 Private E-2

    Ran the read and run me steps, still seeing some weird unwanted applications though. Logs are attached. Thank you
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [STARTUP][Rans.Gendarm] runctf.lnk @Sean.Sean-PC : C:\Windows\System32\rundll32.exe|C:\Users\SEAN~1.SEA\wgsdgsdgdsgsd.exe,H1N1 -> FOUND
    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now run Hitman and have it remove all those PUP's.

    Reboot and re-scan with both RogueKiller and Hitman and attach those logs as well.
     
  3. shanetrain49

    shanetrain49 Private E-2

    For some odd reason the entry that you specified to be deleted did not show up on the scan. I continued with the hitman instructions and attached the logs.
     

    Attached Files:

  4. shanetrain49

    shanetrain49 Private E-2

    whoops, heres the hitman log after reboot
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good. Are you having any other issues?
     
  6. shanetrain49

    shanetrain49 Private E-2

    Nope, looks good, thanks i really appreciate it!
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link
    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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