Re: ran all the steps in "Read & Run Me First malware removal guide,"

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by royalty, Jul 23, 2009.

  1. royalty

    royalty Private E-2

    I have run through all "Read & Run Me First malware removal guide," steps except that I could not download RootRepeal. Attached are the four logs produced. Am running only NAV 2009 on Windows XP. However, after latest reboot "NAV has detected threats that require your attention - High, INFOSTEALER, Remove Failed" appeared yet again. Please, any assistance would be most welcomed. Many thanks.
     

    Attached Files:

    royalty, Jul 23, 2009
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    We cannot continue until you attach the other 2 requetsed logs from RootRepeal and MGtools. If your problem with downloading RootRepeal said something about bandwidth limits, just scroll down to one of the other links given where it can be downloaded from on their web page.
     
    chaslang, Jul 26, 2009
    #2

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