Read me first programs, other exe's won't run, even in safe mode

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by bobdog, Mar 28, 2011.

  1. bobdog

    bobdog Private E-2

    Read & Run me first & other exe's won't run, even in safe mode. I get the Open file with..? dialog box with any exe, I cant get into my Mcafee console to disable my av either. Where do I start?

    Sys info

    2002 ish dell p4 256M ram XP pro service pack 3

    McAfee AV, was just using win FW till I decided on a new one after a HD swap.


    Thanks,

    Bob
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  3. bobdog

    bobdog Private E-2

    Woohoo, it can walk! Working through the read & run (sic).
     
  4. bobdog

    bobdog Private E-2

    Here are the logs.
     

    Attached Files:

  5. bobdog

    bobdog Private E-2

    SAS log.
     

    Attached Files:

  6. bobdog

    bobdog Private E-2

    Everything ran fine, I noticed tdss.exe or trss.exe on my task manager as I was disabling an AV, but it was gone after Combofix ran. Anything in the logs that still needs to be taken care of?

    BTW whatever that registry patch was, it instantly killed the fake antivirus lightshow as well as unlocking the executables. You guys are the first site I send people to if they mention malware (and aren't afraid to get their hands dirty.)

    Thanks!

    Bob
     
  7. bobdog

    bobdog Private E-2

    Does whatever gets loaded that produces the "xp antivirus 2011 removal" popup tend to be the same as what presents the "Internet Security 2011 for Windows XP" popup?

    Thanks
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, they are both very similar. Things are looking pretty good, but we have just a few items to remove:

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    KILLALL::
    
    File::
    C:\Documents and Settings\Bob\Application Data\mainhst.zgh
    C:\Documents and Settings\Bob\Local Settings\Application Data\b3466267172t0mv
    C:\Documents and Settings\All Users\Application Data\b3466267172t0mv
    C:\Documents and Settings\Bob\Templates\b3466267172t0mv
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    [​IMG]
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:

    * C:\ComboFix.txt
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  9. bobdog

    bobdog Private E-2

    It wouldn't let me upload the MGlog as it's already posted above

    gotta get back to work, THANKS

    BOb
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That should have done it. So, unless you are having other issues:

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0

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  11. bobdog

    bobdog Private E-2

    Thanks Tim :)

    Happy no-longer Monday!

    Bob
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. Safe surfing. :)
     

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