Read & Run Me First Malware Removal Guide (incl. Spyware, Virus, Trojan, Hijacker)

See new READ ME PROCESS dated 12-10-16 below or above depending on how you chose to display threads ( oldest first or newest first ).

 

READ & RUN ME FIRST Malware Removal Guide

NOTICES:

1. Backup Important Data First - While in most cases, we do not have problems, we cannot guarantee that there will not be any. Thus it would be a very good idea for you to begin by backing up all important personal information before undertaking the act of malware removal. You can bypass this step at your own risk, but remember that we cannot guarantee what the result will be from trying to remove malware from your PC.
2. After the automatic cleaning procedures/instructions in this guide, additional manual removal steps will almost always be required. So do not be surprised if you still have problems when you finish the instructions.
3. Please attach all requested logs. Do not post them inline with your messages or put them in quote boxes or code boxes. Unlike many other forums we considered this a waste of bandwidth because each time your thread is loaded or refreshed, all of your inline info has to be re-downloaded which also increase page reload time. It also clutters up the internet search engines with logs making searches less useful. See this: HOW TO: Attach Items To Your Post

Step 1: Scanning for adware/junkware to remove later.

Please download AdwCleaner by Xplode and save to your Desktop.

• Right click onAdwCleaner.exe and select Run As Administrator unless running Windows XP where you should just double click to run the tool.
  Vista/Windows 7/8/10 users right-click and select Run As Administrator
• Accept any prompts for permission to run and then click the I agree button to accept the Terms of Use
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, you may just see a popup stating that no malicious programs were found. Just click OK to continue.
• Now click the LogFile button and the report will open in Notepad.
  (AdwCleaner[S#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Attach the logfile to your next next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

Step 2: Windows OS Specific Cleaning Instructions

Select and run all steps in the malware removal cleaning link below based on your Windows Operating System. You must click the blue underlined links to get to the cleaning procedures for your version of Windows!

• Windows XP, continue here: Windows XP Malware Removal/Cleaning Procedure
• Vista, Win 7, 8 or 10, continue here: Vista & Windows 7,8,10 Malware Removal/Cleaning Procedure