Realtek AC'97 Audio Problem

Hi

What Windows version and Service Pack are you using?

Its the likely case as you cleaner the PC and how did you clean it up (if an application then what one did you use) that some drivers are now missing, Device Manager if any yellow ! marks are listed is a tell tale sign.

If you are running Windows Vista or Win7 then follow the below to get the same type of information.

Its very likely you need the exact drivers from the OEM or Motherboard maker and the main one to start with is the Chipset, but will need to know Windows version and Service Pack as other variables come into play as in if XP and SP2 then you need the Windows UAA HD audio patch to be installed before the audio driver, plus some other things.

 

Hi

What is the Service Pack that this WinXP is using (while the log mentions RTM it may not be as the Aida64 is a trial version and doesn't list all info)? if its not SP3 then you will need to install the UAA HD Audio driver from HERE before the Audio one, but if at SP3 then you don't as its built into the Service Pack.

But give this a whirl and see if it helps, but do it in the order written.

Install the Chipset HERE and reboot (crucial to reboot)
Then install if not at SP3 the UAA HD driver listed earlier
Then install the Audio driver HERE and reboot.

test audio and if not working then check in the Services list that the Windows Audio service is Started and its startup type is Automatic (also their is dependencies tab in Windows Audio service with a list of other services, do make sure each one of them is started and automatic).