Recoverying a removed filed

Last night, using Ewido Anti-Malware 3.5, I let my computer scan for viruses over night. Agrivated and exhausted this morning, when I woke up to see the progress, I was greeted with a typical windows ultimatum: "Ewido Anti-Malware was unable to remove blah blah blah do you want to remove the whole archive? Yes, or No." To the best of my recollection, I clicked No. However... when I checked said "archive" (which happened to be my AIM Log folder for Dead Aim) more than three-fourths of it--2 years of logs--had been removed, and Dead Aim no longer worked. I've tried to find what was deleted by using the quarantine option, but I can't seem to find it. I'm not sure what else to resort to. Advice?

 

Welcome to MajorGeeks.com, please follow our standard cleaning procedures:

Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

• Make sure you check version numbers and get all updates.

Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

After doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

Downloading, Installing, and Running HijackThis

• Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around..

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:

• CounterSpy
• AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
• Bitdefender - from step 6
• Panda Scan - from step 6
• runkeys.txt - the log from GetRunKey.bat
• newfiles.txt - the log from ShowNew.bat
• HijackThis

NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!

 

Unfortunately, I am not using Norton, and that documentation is therefore not specific to my need. Help?

 

Where was Norton mentioned?