Red Nova (?) Pop Ups

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Kenwyn, Apr 3, 2005.

  1. Kenwyn

    Kenwyn Private E-2

    I have been getting pop ups (always in a pair) and one will be from Red Nova (a section of the Public Broadcasting Network). I have followed the steps to remove it as said in "READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal."
     
    Kenwyn, Apr 3, 2005
    #1
  2. Kenwyn

    Kenwyn Private E-2

    It seems to pop up whenever I my desktop is idle.
     
    Kenwyn, Apr 4, 2005
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
    chaslang, Apr 4, 2005
    #3
  4. Kenwyn

    Kenwyn Private E-2

    Thanks, here is the log.

    Side note: You guys are like the God's of Internet Good, is there a way I can donate to your awesomeness?
     

    Attached Files:

    Kenwyn, Apr 5, 2005
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You may want to consider uninstalling Logitech Desktop Messenger. It seems be causing a lot of problems.
    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
    C:\WINDOWS\System32\xxfgjrmr\rvfb.exe

    After killing all the above processes, click "Back".
    Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
    O4 - HKLM\..\Run: [rvfb] C:\WINDOWS\System32\xxfgjrmr\rvfb.exe
    O18 - Protocol: bw+0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: offline-8876480 - {ABA958D7-6573-4A57-8C41-70F5EB49B856} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\System32\xxfgjrmr\rvfb.exe

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now run Ccleaner (installed while running the READ ME FIRST).
    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     
    chaslang, Apr 5, 2005
    #5
  6. Kenwyn

    Kenwyn Private E-2

    It's been a few hours and nothing has popped up yet, so it feels clean. Here's the new log.
     

    Attached Files:

    Kenwyn, Apr 5, 2005
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    chaslang, Apr 5, 2005
    #7

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