Remote access connection manager won't start

Good Morning,

I purchased a used Compaq with Windows 2000 Professional NT on it. I installed Windows XP Pro over that. Everything fine. I next installed a modem. I next attempted to open a new network connection. It will not allow me to choose modem as an option, only what it is set for and that is a broaband connection. I keep getting Error 711. This is telling me that remote access connection manager failed to start. I have followed the instuctions( went into services, this was set to manual and set it to auto as well as selected start). The next error messsage I get is "error 5". Should I remove the network card altogether? Also, device manager tells me the modem is functioning and there are no conflicts.

Thanks for any help offered!
Bill

 

are you trying to dial up to the internet with a modem?

 

Yes exactly.

 

ok, lets see if this will work. if you've already tried this let me know.

control panel > internet options > connections tab > add > then go through setup.

 

I found some info on this at microsoft. Seems this sometimes happens with XP home and pro. Will try there fixes first. Thnx