Remove Claro search from ie?

Welcome to Major Geeks!

I see that you have both AVG 2012 and Norton Internet Security installed. You need to decide which one you want to keep and uninstall the other immediately. Do that while I look thru the rest of your log but I may need you to run thru our posted cleaning procedure >> READ & RUN ME FIRST. Malware Removal Guide

 

Uninstall Yontoo Layers.

Did you knowingly install Savings Sidekick ? Many of these kinds of programs come with other very much unwanted baggage.
If you did not knowing install it then uninstall it now.

Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts.

• Double-click OTL.exe to run. (Vista/7 right-click and select Run as Administrator)
• Copy the text in the code box below and paste it into the text-field.

Code:

:OTL
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,bProtector Start Page = [URL]http://www.claro-search.com/?affID=114506&tt=3912_6&babsrc=HP_clro&mntrId=f0bc5da200000000000000ff9fdc87f5[/URL]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = [URL]http://www.claro-search.com/?affID=114506&tt=3912_5&babsrc=HP_clro&mntrId=f0bc5da200000000000000ff9fdc87f5[/URL]
O2 - BHO: (Yontoo) - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo\YontooIEClient.dll (Yontoo LLC)
[2012/09/17 17:09:07 | 000,000,000 | ---D | C] -- C:\Program Files\Yontoo
:Commands
[PURITY]
[EMPTYTEMP] 
[EMPTYFLASH]

[REBOOT]

• Now click the button.
• If the fix needed a reboot please do it.
• Click the OK button (upon reboot).
• When OTL is finished, Notepad will open. Close Notepad.
• A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
• Attach this log to your next message. (See: How to attach)

If you still have problems now, you will have to run the READ & RUN ME FIRST cleaning procedure that I gave you the link to. Also tell me which browser or browsers you have the problem with? Test every browser you have installed and make sure that only one browser is open at any instance.

 

See if you can remove them with the below program.

Revo Uninstaller

If not, just continue with my previous instructions and I will create a manual fix after you give me the new log.