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removing free ride games/malitious malware

Discussion in 'Malware Removal' started by clay3636, Feb 8, 2011.

  1. clay3636

    clay3636 Private E-2

    hear are the files to review.......thanks
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Once you have attached the logs from both Malware Bytes and SUPERantispyware I shall make a start on reviewing the rest of them. :)
     
  3. clay3636

    clay3636 Private E-2

    I don't know what to look for the others were obvious
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The instructions did explain this but here are your logs.

    • C:\Documents and Settings\clay lambert\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs\SUPERAntiSpyware Scan Log - 02-07-2011 - 20-16-35.log
    • C:\Documents and Settings\clay lambert\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-2011-02-07 (12-01-38).txt
     
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  6. clay3636

    clay3636 Private E-2

    sorry, I'm not computer savey...will have to run malwarebites to get a current log it did not save yesterdays file
     

    Attached Files:

  7. clay3636

    clay3636 Private E-2

    scanning now......will send when finished
     
  8. clay3636

    clay3636 Private E-2

    sorry for the inconvenience, that was yesterdays so here's the one for today, I just don't know a lot about these things, but thanks anyways
     

    Attached Files:

  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Right then, let's get started, this should put you right.

    Why is it that I am not seeing any anti virus installed? Were you using avg but uninstalled it before running scans?

    Ask Toolbar
    <-- Uninstall this.

    C:\Documents and Settings\clay lambert\My Documents\Downloads\MGtools.exe <--- Not where it was meant to be downloaded to so delete this now too.

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    Folder::
    c:\documents and settings\clay lambert\Application Data\ErrorExpert
    c:\documents and settings\All Users\Application Data\Free Ride Games
    c:\program files\Free Ride Games(2)
    c:\program files\Mozilla Firefox(2)
    c:\program files\Mozilla Firefox(3)
    File::
    C:\WINDOWS\pchealth\helpctr\binaries\pchsvc(3).dll
    C:\WINDOWS\system32\odbc32(2)(2)(2)(2).dll
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  10. clay3636

    clay3636 Private E-2

    OK...here are the files
     

    Attached Files:

  11. clay3636

    clay3636 Private E-2

    I'm now reinstalling AVG anti virus
     
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You shouldn't have reinstalled until you knew for sure we were finished here. However, as it goes, I believe we can wrap up. Let me know how things are running, please. I see no remaining problems.
     
  13. clay3636

    clay3636 Private E-2

    Thank you Kestrel13! I really thank you....I went back to IE and was able to log into my e-mail just fine....Should I keep both IE and Firefox, will it cause any problems having both.
     
  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes.

    No. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  15. clay3636

    clay3636 Private E-2

    All right every thing is uninstalled and clean.....Thanks again Friend, Oh yea I did keep super antispyware and malwarebites
     
  16. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome. Safe surfing!
     

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