removing win32/sirefef trojan

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide


and attach the requested logs when you finish these instructions.

• **** If something does not run, write down the info to explain to us later but keep on going. ****
• Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

• After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
   
   • Starting your computer in Safe mode
2. If you have problems downloading on the problem PC, download the tools and the manual update Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only RogueKiller and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run the rest of the READ & RUN ME FIRST instructions on the infected account.
4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
   • Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
​

 

Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
BrowseToSave
Java 7 Update 25
Java(TM) 6 Update 24
Viewpoint Media Player (Remove Only)


Now install the current version of Sun Java from:

• Go here for 64 bit OS = Sun Java 64 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.
• Go here for 32 bit OS = Sun Java 32 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Make sure that when you install the new version of Java that you uncheck the Install the Ask Toolbar junkware checkbox. You do not want to add the stuff junk that most people consider malware to your PC. Also just in case Oracle changes the Java installation in the future to possible install other junk, uncheck all but just installing Java.


Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\Program Files\Lavasoft\Ad-Aware
C:\Documents and Settings\All Users\Application Data\InstallMate\{2F26816B-CF11-4130-A3DB-8733F4C5A39D}\Custom.dll
C:\Documents and Settings\nika\Local Settings\temp\{825BE6DA-9941-45C2-A729-D16359B8C42C}\Custom.dll
C:\Documents and Settings\All Users\Application Data\Babylon]
C:\Documents and Settings\nika\Local Settings\Application Data\Conduit]
C:\Program Files\BabylonToolbar
C:\Program Files\Conduit
C:\Documents and Settings\nika\Application Data\Armyon\ubys.exe
C:\Documents and Settings\nika\Application Data\Armyon
C:\WINDOWS\system32\doot3cfg.dll
C:\Documents and Settings\All Users\Application Data\Broowsie2saavie
C:\WINDOWS\Downloaded Program Files\ycomp4,0,2,2.dll
C:\WINDOWS\Tasks\Ad-Aware Update (Weekly).job
C:\WINDOWS\Tasks\At1.job
C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job
C:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Logon.job
C:\WINDOWS\Tasks\Registration reminder 1.job
C:\WINDOWS\Tasks\YourFile Update.job
C:\Documents and Settings\nika\Local Settings\Application Data\Conduit
C:\Documents and Settings\All Users\Start Menu\Programs\Broowsie2saavie
C:\$AVG
C:\WINDOWS\temp\*.*
C:\Documents and Settings\nika\Local Settings\temp\*.*
 
:Reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sawarogaal"=-
[HKEY_USERS\S-1-5-21-1482789601-782189750-1497286466-1006\Software\Microsoft\Windows\CurrentVersion\run]
"Sawarogaal"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Babylon]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3c471948-f874-49f5-b338-4f214a2ee0b1}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Prod.cap]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Conduit]
[-HKEY_USERS\S-1-5-21-1482789601-782189750-1497286466-1006\Software\SmartBar]
[-HKEY_USERS\S-1-5-21-1482789601-782189750-1497286466-1006\Software\Softonic]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\NAV Agent]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4DB74D06-491C-440D-305E-012400990F3E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{87FAEA2E-349D-F7A4-D64B-907E352D7544}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
:Commands
[purity]
[EmptyTemp]
[start explorer]

[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.


Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXT log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yes see if it will work.

Which antivirus program is best is rather subjective to personal views and can change monthly ( if not weekly ) based up current updates. And they all will put a load on your system especically old PCs, very slow PCs with such little memory like yours. Modern software requires modern PCs. But give Avast! Home Edition or AntiVir Personal Edition a try.


You did not tell me how things are working.

 

Yes but download Java 7Update55 from the below link at Oracle. The link I gave you earlier for Major Geeks download has changed to version 8 which is not going to easily work for you since Microsoft discontinued support for XP.

http://java.com/en/download/index.jsp