Request check up logs attached

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Sam2u, May 13, 2015.

  1. Sam2u

    Sam2u Private E-2

    Computer was working really slow. malware bites found problems and quarantined them.
     

    Attached Files:

    Sam2u, May 13, 2015
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not seeing much in the way of malware.....but still need the log from running MGTools.exe.........C:\MGLogs.zip.
     
    TimW, May 13, 2015
    #2
  3. Sam2u

    Sam2u Private E-2

    Sorry I think I have the right one for you. Let me know if it isn't thank you.
     

    Attached Files:

    Sam2u, May 13, 2015
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Not finding any malware, but a few things we can clean up.

    Rerun RogueKiller and have it fix these items:
    Code:
    ¤¤¤ Registry : 41 ¤¤¤
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad | WebCheck : {E6FB5E20-DE35-11CF-9C87-00AA005127ED}  -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad | WebCheck : {E6FB5E20-DE35-11CF-9C87-00AA005127ED}  -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrivePro1 (ErrorConflict) | (default) : {8BA85C75-763B-4103-94EB-9470F12FE0F7}  -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrivePro2 (SyncInProgress) | (default) : {CD55129A-B1A1-438E-A425-CEBC7DC684EE}  -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrivePro3 (InSync) | (default) : {E768CD3B-BDDC-436D-9C13-E1B39CA257B1}  -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\EnhancedStorageShell | (default) : {D9144DCD-E998-4ECA-AB6A-DCD83CCBA16D}  -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\SharingPrivate | (default) : {08244EE6-92F0-47f2-9FC9-929BAA2E7235}  -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrivePro1 (ErrorConflict) | (default) : {8BA85C75-763B-4103-94EB-9470F12FE0F7}  -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrivePro2 (SyncInProgress) | (default) : {CD55129A-B1A1-438E-A425-CEBC7DC684EE}  -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\ SkyDrivePro3 (InSync) | (default) : {E768CD3B-BDDC-436D-9C13-E1B39CA257B1}  -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\EnhancedStorageShell | (default) : {D9144DCD-E998-4ECA-AB6A-DCD83CCBA16D}  -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\SharingPrivate | (default) : {08244EE6-92F0-47f2-9FC9-929BAA2E7235}  -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6} -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF} -> Found
[Orphan] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE7CD045-E861-484f-8273-0445EE161910} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B4F3A835-0E21-4959-BA22-42B3008E02FF} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F4971EE7-DAA0-4053-9964-665D8EE6A077} -> Found
[Orphan] (X86) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar | {47833539-D0C5-4125-9FA8-0819E2EAAC93} :   -> Found
[Orphan] (X64) HKEY_USERS\S-1-5-21-1659586940-1647260719-801289644-1000\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser | {47833539-D0C5-4125-9FA8-0819E2EAAC93} :   -> Found
[Orphan] (X86) HKEY_USERS\S-1-5-21-1659586940-1647260719-801289644-1000\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser | {47833539-D0C5-4125-9FA8-0819E2EAAC93} :   -> Found
[Orphan] (X64) HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {CFBFAE00-17A6-11D0-99CB-00C04FD64497} :   -> Found
[Orphan] (X86) HKEY_USERS\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {CFBFAE00-17A6-11D0-99CB-00C04FD64497} :   -> Found
[Orphan] (X64) HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {CFBFAE00-17A6-11D0-99CB-00C04FD64497} :   -> Found
[Orphan] (X86) HKEY_USERS\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {CFBFAE00-17A6-11D0-99CB-00C04FD64497} :   -> Found
[Orphan] (X64) HKEY_USERS\S-1-5-21-1659586940-1647260719-801289644-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {CFBFAE00-17A6-11D0-99CB-00C04FD64497} :   -> Found
[Orphan] (X86) HKEY_USERS\S-1-5-21-1659586940-1647260719-801289644-1000\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks | {CFBFAE00-17A6-11D0-99CB-00C04FD64497} :   -> Found
    Download OTM by Old Timer and save it to your Desktop.


    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Paste the following code under the [​IMG] area. Do not include the word Code.


    Code:
    :Processes
explorer.exe

:files
C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\Web Data

:reg
[-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{B853E835-9F24-4F4B-B55C-E554D15CCCD2}\]
[-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}\]
[-HKLM\SOFTWARE\Microsoft\Tracing\wb_RASAPI32\] 
[-HKLM\SOFTWARE\Microsoft\Tracing\wb_RASMANCS\]

:Commands
[purity]
[ResetHosts]
[emptytemp]
[start explorer]
[Reboot]

    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large [​IMG] button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.


    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach this log file to your next message.

    Reboot and rescan with RogueKiller and attach that log as well.

    Tell me what is happening.
     
    TimW, May 13, 2015
    #4
  5. Sam2u

    Sam2u Private E-2

    Hi,
    I had a hard time finding the logs. It said it saved to the desktop but I couldn't see it. I had to go to the start menu and find it that way.
    Also, thank you so much for helping me, I really appreciate this. This site rocks.
     

    Attached Files:

    Sam2u, May 14, 2015
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean....but you didn't tell me how things are running.
     
    TimW, May 15, 2015
    #6
  7. Sam2u

    Sam2u Private E-2

    Sorry I was away over the weekend. Just returned and turned on the computer. Seemed forever to log on to the internet.
     
    Sam2u, May 17, 2015
    #7
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I suggest you post in the software forum for further assistance as your logs are clean.

    Since you are not having any malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.

    8. After doing the above, you should work thru the below link:

     
    TimW, May 17, 2015
    #8
  9. Sam2u

    Sam2u Private E-2

    Ok, thank you for your help.
     
    Sam2u, May 17, 2015
    #9
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome. :)
     
    TimW, May 18, 2015
    #10

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