Rogue AntiVirus Suite Malware Infection

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by mtell, Apr 13, 2010.

  1. mtell

    mtell Private E-2

    Hi,

    Today AntiVirus Suite popped up on my computer, and said it has a virus, please buy this program, etc.
    It locked me out of all programs, and I followed this to remove it in XP safemode, (http://www.bleepingcomputer.com/virus-removal/remove-antivirus-suite)
    but when I booted back into regular XP it was there again.

    [​IMG]

    I am afraid its in my registry or will come back again since I have no idea how it came on in the first place, and it came back after I removed it in SafeMode.

    Any help would really be appreciated. I have done the recommended cleanings, and here are the logs.

    Thank you in advance very much.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs are clean but for one file. Use windows explorer to find and delete:
    c:\documents and settings\James\Local Settings\Application Data\slatwsyp

    Now, please put ComboFix directly to the desktop, not here:
    Running from: c:\documents and settings\James\Desktop\Virus Removal Tools\ComboFix.exe

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  3. mtell

    mtell Private E-2

    Hi TimW,
    Thanks a lot for checking over my problem and being an admin to the site.
    I have followed your steps for the ComboFix, and the MGTools removal.

    1-So are you sure the Virus is gone?
    2-Should I toggle the XP system restore point to make sure the virus is not in the restore?

    Many thanks!

    Id like to make PayPal donation for your help, please let me know the address!
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome.

    One can not be 100% certain, as even just replying to me could re-infect you ( not likely, but you understand what I mean.)

    Yes, you should toggle system restore to be ceertain, though I saw no infected restore points. But this way you know you have a clean restore point.
     
  5. mtell

    mtell Private E-2

    Hi Tim,
    Thanks again for your fast reply and addressing my last points, I appreciate it.
    Take care.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Safe surfing!! :)
     

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