Rootkit.bagle

Welcome to Major Geeks!

Please run the below procedure and attach the requested logs:

Removing Bagle Infections

 

That's the first part! Now complete the second part. Then attach a new log from MGtools after running it again. And then tell me how things are working.

 

The infection has damage some of the programs you have installed so they will need to be uninstalled and reinstalled.

First start by deleting the below from your Desktop:
C:\Documents and Settings\Joyce\Desktop\Cix.exe
C:\Documents and Settings\Joyce\Desktop\SAS.exe

Now uninstall FireFox, Unlocker, and also uninstall Spybot Search & Destroy.

Also uninstall the below old version of Sun Java:
Java(TM) 6 Update 11

Then immediately reboot.

After reboot download and reinstall FireFox, Unlocker and Spybot from the below links. Make sure that you so no to using Spybot's Teatimer.

Mozilla FireFox

Unlocker

SpyBot-Search & Destroy


Now I strongly advise you to cleanup your Desktop. Remove eveything but links to run programs. Do not download and save programs here and defintely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.

Now run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

F3 - REG:win.ini: load=
F3 - REG:win.ini: run=
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKUS\S-1-5-18\..\Run: [WindowsRegKey%update] ethernet32m.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Microsoft Update Emulator] ethernet32A.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Windows Service Auto Updater] svxhost.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [Windows Service Auto Updater] svxhost.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [WindowsRegKey%update] ethernet32m.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [Windows Service Auto Updater] svxhost.exe (User 'Default user')
O23 - Service: Windows Security (WinMgt) - Unknown owner - C:\WINDOWS\system32\microsoft\protect\s-1-5-09\winmgt.exe (file missing)

After clicking Fix, exit HJT.

Now try to run SUPERAntiSpyware, Malwarebytes and ComboFix as requested in the READ & RUN ME.

Now reinstall your antivirus, realtime antispyware protection, and firewall programs. If you did not have one, pick of each from the below link and install them now before you get reinfected.

How to Protect yourself from malware!


Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )


Now attach the below log:

• the SUPERAntiSpyware log
• the Malwarebytes log
• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

I did not ask you to run MGtools here. I asked you to run analyse.exe which is in the C:\MGtools folder.

I still see Comodo Internet Security/ firewall in your logs.


I also still see the below:

O23 - Service: Windows Security (WinMgt) - Unknown owner - C:\WINDOWS\system32\microsoft\protect\s-1-5-09\winmgt.exe (file missing)

Did you try to fix this as requested with analyse.exe?

I also see signs of both Threatfire and Sanboxie in your logs. Do you have both of these installed? Did you uninstall Threatfire?

Do you know what the below are from and is it still installed?
R3 maximir;maximir;c:\windows\system32\DRIVERS\maximir.sys [x]
R3 maxivista;Maxi_Vista_DriverA;c:\windows\system32\DRIVERS\maxivista.sys [x]

 

And it did not uninstall completely.

Also did not uninstall completely.

Try the below to finish cleaning up after these programs that did not properly uninstall and to remove the service we tried to remove. You could be having issues uninstalling things due to not properly using Sandboxie.



Now we need to use ComboFix again.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Your logs are clean.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\combofix folder from combofix (if it exists)
5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
9. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!