Running scans on outlaws laptop

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Crash&Burn, Apr 2, 2013.

  1. Crash&Burn

    Crash&Burn Private E-2

    Inlaws were complaining of slow computer and multiple pop ups. checked it out and it appears they got a little click happy on the speed up your pc ads and cleaning ads. Uninstalled a bunch of those and now ran the scans to see if anything was missed. THANKS!!
     

    Attached Files:

  2. Crash&Burn

    Crash&Burn Private E-2

    Playing with it more, it does still have some browser redirects and ads popping up at random times. If i recall, most of the tests did not find anything, but Hitman pro had quite a few hits on it. As stated above..not my computer so I am still learning whats wrong with it.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O1 - Hosts: 64.27.10.42 www.google-analytics.com.
    O1 - Hosts: 64.27.10.42 ad-emea.doubleclick.net.
    O1 - Hosts: 64.27.10.42 www.statcounter.com.
    O1 - Hosts: 108.163.215.51 www.google-analytics.com.
    O1 - Hosts: 108.163.215.51 ad-emea.doubleclick.net.
    O1 - Hosts: 108.163.215.51 www.statcounter.com.

    After clicking Fix, exit HJT.

    Please download OTM by Old Timer and save it to your Desktop.
    • Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    :Files
    C:\Users\GEB\Videos\FlashPlayer_V.43359685a.exe
    C:\Users\GEB\Videos\FlashPlayer_V.43370926a.exe
    C:\Program Files (x86)\FunWebProducts
    C:\Program Files (x86)\MyWebSearch                 
    C:\ProgramData\SpeedyPC Software
    C:\Program Files (x86)\WhiteSmokeTranslator
    C:\Windows\TEMP\*.*
    C:\Users\GEB\AppData\Local\Temp\*.*
    :Reg
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{35734063-8876-41A8-AE20-C0CE918649F8}"
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{35734063-8876-41A8-AE20-C0CE918649F8}"
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{35734063-8876-41A8-AE20-C0CE918649F8}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5646FAB6-15FA-481F-BF9A-25B7678A9ACC}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  4. Crash&Burn

    Crash&Burn Private E-2

    Everything done as instructed. Doing some browsing, things seem better, not seeing the search ads in the corner or 'this page has moved..redirecting'

    on a side note-computer has alot of processes running, 69-70. Normal? possible why startup is so slow?
    Thanks!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.

    Quite typical.

    Slow startups are due to what you are running and how much these programs may require updates to load or other procedures to run. You seem to have a backup program running and it probably puts quite a load on startup time. All of the below related to Dell running:




    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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