safe mode via msconfig - now won't boot

Discussion in 'Software' started by kms57, Jan 1, 2006.

  1. kms57

    kms57 Private E-2

    I'm in the process of following instructions to eliminate some spyware and used the symantec msconfig procedure referenced here http://forums.majorgeeks.com/showthread.php?t=35407 to boot into safe mode. Unfortunately I now know that my system will not boot into safe mode. Since I used msconfig to get into safe mode and not the F8 key I'm stuck.

    How do I get to a place where I can modify msconfig back to normal boot? I have the reinstallation cd provided by Dell when I bought my system but don't really want to reinstall windows if I don't have to.

    Specifics of what happens when I boot:
    Basic Dell bios load screen and then windows splash.
    Black screen with "safe mode" in the 4 corners of the screen
    Windows is startup up... screen
    Login screen with all user accounts showing.
    I log in as administrator or another account with admin privileges.
    Loading personal settings screen.
    Black screen with "safe mode" in the 4 corners.
    Dialog box with "Windows is running in safe mode, etc." appears briefly and then goes away. Quickly clicking yes doesn't make a difference.
    Then nothing. I'm sitting with a black screen, safe mode in the 4 corners, MS Windows XP...SP2 on the top, a mouse cursor and nothing else. The only thing I can do is press "windows-key L", which presents me with a "Unlock Computer - this computer is in use and has been locked" window. If I use the account I originally chose nothing happens - back to the same screen. If I choose another userid with admin privs I get "This will log off the current user". I choose OK and get back to the basic login screen with all user accounts showing.

    Any ideas?
     
  2. BrokenArrows

    BrokenArrows Sergeant

    When you log in using safemode try hitting Ctrl-Alt-Del and look at the task manager

    In the task manager hit File -> New Task(Run) and type in msconfig

    If you can get this working you can reconfigure msconfig.
     
  3. kms57

    kms57 Private E-2

    It worked beautifully. I am now back to my normal boot. Thank you so much! And Happy New Year!
     
  4. BrokenArrows

    BrokenArrows Sergeant

    no problem happy new year
     

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