Safe Mode with Networking won't work

keith15 · Jun 20, 2012

Hello,
I am new to this thread and I feel so lucky to find it.
As you may know, I got the evil virus, “Please wait while the connection is being established” white screen and is been preventing me to work on my entire PC! :'(
I searched over internet and I found a simple instructional solution. However, I have a huge problem at the Safe Mode with Networking.

Problem: Even entering Safe Mode with Networking, the virus message still shows up which is frustrating.
Pls pls pls! I beg your help!

My infected computer is Windows Vista Home Premium 32 bit.

Thank you,

TimW · Jun 20, 2012

Please do the below so that we can boot to System Recovery Options to run a scan. There will be two options to choose from. One if you do not have your Windows 7 boot DVD and another when you have your DVD.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Option1: Enter System Recovery Options from the Advanced Boot Options:

Restart the computer.

As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.

Use the arrow keys to select the Repair your computer menu item.

Select US as the keyboard language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account an click Next.

Option2: Enter System Recovery Options by using Windows installation disc:

Insert the installation disc.

Restart your computer.

If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.

Click Repair your computer.

Select US as the keyboard language settings, and then click Next.

Select the operating system you want to repair, and then click Next.

Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
Click to expand...

Select Command Prompt

In the command window type in notepad and press Enter.

The notepad opens. Under File menu select Open.

Select "Computer" and find your flash drive letter and close the notepad.

In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.

The tool will start to run.

When the tool opens click Yes to disclaimer.

Press Scan button.

It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)

keith15 · Jun 20, 2012

Thank you so much for the detailed instructions.
I have tried the very first step And I do not have the CD so I went to the first option But I have another issue about the Repair your computer option.

The thing is that it is not on the list where only safe mode (with Networking, with Command Prompt) and Start Windows Normally is only showing.
I have also a message that the Windows did not shut down properly. This is because there was an accidental Brownout!

I hope there is still way to access repair your computer!
P.s. My system is Windows Vista

Thank you so much

TimW · Jun 20, 2012

Can you do anything in safe mode?

Can you follow these instructions:

READ & RUN ME FIRST. Malware Removal Guide

TimW · Jun 20, 2012

You can also try doing this:

The Kaspersky WindowsUnlocker utility to fight ransom malware

keith15 · Jun 24, 2012

Hi, TimW

I don't know what to say but thank you so much for relying and giving me lots of solutions to my problem. After so many attempts, I did Fixed my computer and cleaning it to ensure healthy state of my PC.

I appreciate your help and without it, I'm totally hopeless.
More power to you and major geeks!

Thank you very much this works,
Keith15

TimW · Jun 24, 2012

Good to know you got it fixed. And you are most welcome. Safe surfing.

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Safe Mode with Networking won't work

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Safe Mode with Networking won't work

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