Scan found hidden/locked files.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by steve barker, Jun 20, 2010.

  1. steve barker

    steve barker Private E-2

    An AVG anti-virus scan recently showed my computer was infected with "Trojan horse Generic 18.CJW.dropper". SuperAnti-spyware seemed to get rid of it, but subsequent scans showed that it was still there (?). I want to make sure it's gone.

    I went through the entire process described in the "READ AND RUN ME FIRST Malware Removal Guide" sticky. I ran AVG, Superantispyware, Combofix, RootRepeal and MGTools. The AVG and SuperAntispyware logs didn't show any infection. I don't understand the Combofix log, or the MGTools log, so I don't know what they are trying to tell me. The RootRepeal log says "Scan found hidden/locked files!" What do I do now?

    Thanks for any help you can provide.

    Steven
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Attach the requested logs:
    SAS
    MBAM
    RootRepeal
    ComboFix
    C:\MGLogs.zip
     
  3. steve barker

    steve barker Private E-2

    Here are the logs for RootRepeal, Combofix and AVG (see attachments).
     

    Attached Files:

  4. steve barker

    steve barker Private E-2

    Here are the logs for SAS and MBAM.
     

    Attached Files:

  5. steve barker

    steve barker Private E-2

    Sorry, I don't have a MGtools log yet. (I was incorrect about that in my previous post.) MGtools was the one I couldn't get to run. I saved it to my desktop, but nothing happens when I click on it.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    MGTools should be saved to the root folder, as in C:\MGTools.exe. And you will need to disable AVG in order for it to run. ( You may need to uninstall it if disabling does not allow it to run. ) I am not seeing any malware in your other logs, so you need to tell me exactly what is being reported that you say AVG can not remove.
     
  7. steve barker

    steve barker Private E-2

    Thanks, Tim! I had to uninstall AVG to get MGtools to run. I have attached the MGtools log.

    Is the RootRepeal log OK? I was concerned about that one because I got a message saying: "Scan found hidden/locked files!"
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. What malware issue are you still having?

    Your Rootrepeal log is fine.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds