Scan Logs From My Fathers Laptop, Some Infections Found

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by LMHmedchem, Jul 24, 2016.

  1. LMHmedchem

    LMHmedchem Private E-2

    Hello,

    For quite a while now, my father's laptop has had a dreadful internet connection. Many times, firefox would just give up trying to load a page. His wireless connection speed is 54 Mbps which isn't dreadful, so I thought I should run some scans and see if there is anything going on.

    He definitely has a number of toolbars installed, thought none appear in the "remove programs" list. I have no idea where these are coming from as he never installs software and really doesn't use his computer for much other than email.

    At any rate, per instructions, I removed the items found by mbam. There are a number of other items in the other logs but I left those be until someone here lets me know what to do about them. I have attached the logs in a .zip.

    Does anyone know why mbam quarantines the detected items instead of deleting them? What happens to these quarantined items when mbam is uninstalled?

    LMHmedchem
     

    Attached Files:

    LMHmedchem, Jul 24, 2016
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Other than some minor junk that Malwarebytes removed ( you can empty the quarantine yourself after you have made sure that nothing was quarantined that you need ) there are no malware issue. You can give the below a run to see if anymore junk is picked up.

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
     
    chaslang, Jul 24, 2016
    #2
  3. LMHmedchem

    LMHmedchem Private E-2

    I have attached the logfile. I don't see anything there that I want to keep, it all seems to be more related to the ask toolbar.

    LMHmedchem
     

    Attached Files:

    LMHmedchem, Jul 26, 2016
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes you can have AdwCleaner remove all of that.
     
    chaslang, Jul 26, 2016
    #4

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