Seagate 500gb Expansion Drive

I've got a Seagate Expansion drive, S/N 2GHK8M0X. It worked fine in my old computer. I just built a new one and when I plug the drive into the usb port windows fails to recognize the drive.

My previous computer was running Windows Vista, this one is running Windows 7.

Any idea on what I can do to fix this? From what I can find there are no drivers and no firmware for this drive, at least not on the Seagate site.

Any help would be greatly appreciated

Thanks

 

If it's a laptop, you could try this (fixed someone else's USB problems - interested to know if it works for you):
Unplug power cord and take out the battery.
Hold the start button in for 30 seconds.
Replace battery and plug power cord in.

 

Thanks for the suggestion, but it's a desktop. And my other usb devices have no problems

 

You could try opening up the PC and connecting it in directly.
Have you set the jumpers to slave (if it has them)?

 

Scratch that jumpers thought - I forgot it worked on the old PC.
Is the drive recognised in the BIOS?

 

How do I check that?

 

Oops! Not thinking quite right. Sorry. :-o
I was thinking of the situation where you have it directly connected as slave in the PC, as in:

In that case, you go into BIOS (DEL key on boot), and on mine it's in the Standard CMOS Features. Look for Primary Master & Slave and Secondary M & S.
You can't check it when connected externally.
BTW, where are you looking to see if W7 recognises the drive? In Device Manager? I guess so, but if not, it would pay to look there and see if anything is detected. You could have a look at View > Devices by Connection.

 

Try a USB port in the back. I'm not sure if your external drive has its own power source. If not, sometimes the USB ports on the front are as powerful as the ones on the back.

 

If you go into Disk Management, do you see it showing there?

 

Thanks for all the advice. I tried plugging it into the rear usb ports and now it's working. Thank you again for all the help

Any idea why it wouldn't work in the front? The drive has it's own power source

 

Sadly, no. That remains one of the mysteries of computers. I just know from reading that moving from a front port to a back port has helped some people use a device.