Search Assistant

if i go to common pages such as ebay, yahoo, google, etc...i get this search assistant page. its driving me crazy. any suggestions?

 

First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

After doing ALL of the above if you still have a problem:

• Download HijackThis 1.99.1

• Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

• Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file.

• Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

• Run HijackThis and save your log file.

• Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post).

 

here you go

 

First:
Download this proram and follow the below steps Hoster.

• Unzip Hoster to a convenient folder such as C:\Hoster

• Run Hoster.exe, click Restore Original Hosts and then click OK.
• Click the X to exit the program.

Second:

Please look in Add or Remove Programs for the following and Uninstall them if found:

Viewpoint


Please print out these instructions so that you can operate with All Browser Windows CLOSED.

Please make sure System Restore is OFF and the Viewing of Hidden Files & Folders is Enabled as per the tutorial.



Now, look in Task Manager (Ctrl-Alt-Del) for the following running processes and, if you see any of them, try to END them:

cmdtel.exe

crtd32.exe

ViewMgr.exe


Now scan with HijackThis and Check the Boxes for the following:

Make sure All Browser Windows are Closed when you Click FIX.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://morwillsearch.com/?adv_id=nicket&sub_id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://morwillsearch.com/?adv_id=nicket&sub_id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://morwillsearch.com/?adv_id=nicket&sub_id=
R3 - URLSearchHook: (no name) - {C7EDAB2E-D7F9-11D8-BA48-C79B0C409D70} - (no file)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} -%windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Microsoft AntiSpyware helper - {39E571AB-EE63-4739-AA13-736535877DB4} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {39E571AB-EE63-4739-AA13-736535877DB4} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {E5D46845-1A3C-4D7F-87B8-62B4604137B1} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {E5D46845-1A3C-4D7F-87B8-62B4604137B1} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {EC8ECE41-35A0-4AF9-8900-FE5C86F14C05} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {EC8ECE41-35A0-4AF9-8900-FE5C86F14C05} - (no file) (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.msn.com

O15 - Trusted Zone: *.morwillsearch.com

O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstallers/MetaStream3.cab?url=http://www.vi ewpoint.com/cgi-bin/installer.v3/vet_install_popup.pl?1&4&04.00.07.02&unknown&un known&http://www.scion.com/scionConfigApp/scion/viewsection.jsp?forceLoad=1
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} (WildTangent Active Launcher) - http://install.wildtangent.com/ActiveLauncher/ActiveLauncher.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://morwillsearch.com/mwsearch.cab

O23 - Service: Loading Outpost Connections (KDE) - Unknown owner - C:\WINDOWS\system32\cmdtel.exe
O23 - Service: Network Security Service (__NS_Service_3) - Unknown owner - C:\WINDOWS\crtd32.exe


Again, make sure All Browser Windows are Closed when you Click FIX.


Third:
Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:


C:\Program Files\Viewpoint ←–– Delete this whole folder if it exist!

C:\WINDOWS\system32\cmdtel.exe

C:\WINDOWS\crtd32.exe


NEXT:
Run CCleaner and Spybot S&D and have Spybot fix what it finds.
Note: Dont forget to update Spybot S&D by selecting "Search For Updates"


Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
Temporary Files
Temporary Internet Files
Recycle Bin

And Click OK.


Reboot to Normal Windows

FINAL STEP

Reset Web Settings & Default Security Settings:


To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.



After doing ALL of the above,
Scan with HijackThis and attach the new log.
Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

Good Luck!

 

wow. i shall try my hardest. thanks a bunch.

 

Good Luck!

Will be awaiting the results and new log