Search Conduit & Other Malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by BigBillah, Dec 15, 2013.

  1. BigBillah

    BigBillah Private E-2

    I am helping my sister in law out. Her computer was VERY infected with all types of malware, including search.conduit and other malware. I ran the Read and Run me first thread and the logs are attached. The Hitman Pro log exceeds the forum's size limit so I split it into two Word documents.

    Prior to running the Read and Run me first thread, I tried uninstalling a number of programs I knew shouldn't be on the system but I am getting a Windows Installer error message ("Windows Installer Cannot Be Accessed.").

    Thanks in advance for your help.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Word doc are too large. You need to just atatch the original text log file. If it is too large then just compress it into a ZIP file too attach. We need this to work up a proper fix.

    Also your logs are from safe boot mode. We need logs from normal boot mode. Safe boot mode should only be used when the PC cannot run in normal boot mode. However let's get started with the below but from now on, work in normal boot mode.

    Begin by emptying the quarantine folder for Malwarebytes which has gotten quite large.

    Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
    HomeworkSimplified Toolbar
    Java(TM) 6 Update 19
    ScorpionSaver
    Strongvault Online Backup
    VAFPlayer

    Now install the current version of Sun Java from: Sun Java Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: (no name) - {3b86c427-928d-4b50-910c-117fa4830443} - C:\Program Files (x86)\HomeworkSimplified_7e\bar\1.bin\7eSrcAs.dll
    R3 - URLSearchHook: Search Spin Toolbar - {fe02a3ef-6cd5-4dc6-8cf4-f3bcac60bc7c} - C:\Program Files (x86)\Search_Spin\prxtbSear.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - (no file)
    O2 - BHO: Search Assistant BHO - {ba55677a-9449-48b2-a399-f34f2d2bf47c} - C:\Program Files (x86)\HomeworkSimplified_7e\bar\1.bin\7eSrcAs.dll
    O2 - BHO: Toolbar BHO - {e0f8558f-9d61-46ec-b986-65d0302cdb08} - C:\PROGRA~2\HOMEWO~2\bar\1.bin\7ebar.dll
    O2 - BHO: Search Spin - {fe02a3ef-6cd5-4dc6-8cf4-f3bcac60bc7c} - C:\Program Files (x86)\Search_Spin\prxtbSear.dll
    O3 - Toolbar: HomeworkSimplified - {469f03b7-86ed-412b-a869-99c9f50bfe17} - C:\Program Files (x86)\HomeworkSimplified_7e\bar\1.bin\7ebar.dll
    O3 - Toolbar: Search Spin Toolbar - {fe02a3ef-6cd5-4dc6-8cf4-f3bcac60bc7c} - C:\Program Files (x86)\Search_Spin\prxtbSear.dll
    O4 - HKLM\..\Run: [SMessaging] "C:\Users\Home\AppData\Local\Strongvault Online Backup\SMessaging.exe"
    O4 - HKLM\..\RunOnce: [CouponAlert_2pbar Uninstall] rundll32 C:\PROGRA~2\2PUNIN~1.DLL,O -3
    O4 - HKLM\..\RunOnce: [ReferenceBoss_1pbar Uninstall] rundll32 C:\PROGRA~2\1PUNIN~1.DLL,O -3
    O4 - HKCU\..\Run: [BackupAgent] C:\Program Files (x86)\Strongvault Online Backup\BackupAgent.exe
    O4 - HKUS\S-1-5-18\..\Run: [SearchProtect] \SearchProtect\bin\cltmng.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [SearchProtect] \SearchProtect\bin\cltmng.exe (User 'Default user')
    O4 - Startup: StrongVaultApp.lnk = Home\AppData\Local\Strongvault\StrongVaultApp.exe
    O23 - Service: HomeworkSimplifiedService (HomeworkSimplified_7eService) - COMPANYVERS_NAME - C:\PROGRA~2\HOMEWO~2\bar\1.bin\7ebarsvc.exe

    After clicking Fix, exit HJT.

    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
    
    :Services
    HomeworkSimplified_7eService
     
    :Files
    C:\PROGRA~2\2PUNIN~1.DLL
    C:\PROGRA~2\1PUNIN~1.DLL
    C:\Program Files (x86)\Strongvault Online Backup
    C:\Program Files (x86)\HomeworkSimplified_7e\bar
    C:\Program Files (x86)\MyPC Backup
    C:\Program Files (x86)\SearchProtect
    C:\Program Files (x86)\Search_Spin
    C:\Users\Home\AppData\Local\Strongvault Online Backup
    C:\Users\Home\Desktop\Optimizer Pro.lnk
    C:\ProgramData\Conduit
    C:\ProgramData\Tarma Installer
    C:\Program Files (x86)\Conduit
    C:\Program Files (x86)\File Type Helper
    C:\Program Files (x86)\GUME855.tmp
    C:\Program Files (x86)\GUTE856.tmp
    C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    C:\Windows\tasks\MetaCrawler.job
    C:\Users\Home\AppData\Local\Temp\*.*
    :Reg
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{27B4851A-3207-45A2-B947-BE8AFE6163AB}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ba55677a-9449-48b2-a399-f34f2d2bf47c}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e0f8558f-9d61-46ec-b986-65d0302cdb08}]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{fe02a3ef-6cd5-4dc6-8cf4-f3bcac60bc7c}]
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{09971cee-01b8-42bc-9d91-456b1faad6be}]
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{09971cee-01b8-42bc-9d91-456b1faad6be}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0F8876BC-F4FE-444B-8473-AE8BB2E0A26B}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{4C012F94-A728-441A-94AD-7482CC1E3770}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{F9F29174-5FA6-4E6A-AD0B-EF3D4366DB4E}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    "{469f03b7-86ed-412b-a869-99c9f50bfe17}"=-
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "BackupAgent"=-
    "swg"=-
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "SMessaging"=-
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\RunOnce]
    "CouponAlert_2pbar Uninstall"=-
    "ReferenceBoss_1pbar Uninstall"=-
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
    "SMessaging"=-
    [HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\RunOnce]
    "CouponAlert_2pbar Uninstall"=-
    "ReferenceBoss_1pbar Uninstall"=-
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "SearchProtect"=-
    [HKEY_USERS\S-1-5-21-1054625306-3024784473-3723883106-1001\Software\Microsoft\Windows\CurrentVersion\run]
    "BackupAgent"=-
    "swg"=-
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large [​IMG] button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.

    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. BigBillah

    BigBillah Private E-2

    Thanks. The zipped Hitman Pro log is attached.

    I had to run in safe mode because the computer was so dirty -- basically it would take 10-20 minutes to boot and then repeated popups and just freeze when I tried simple tasks like opening IE.

    I am running your other fixes now and will post those logs shortly.
     

    Attached Files:

  4. BigBillah

    BigBillah Private E-2

    Ok, here are the logs for OTM, MG Tools and JRT. Things seem to be running very good now. Basically as soon as I deleted the items with HJT, it was like night and day.

    I could not delete the programs Scorpion Saver or StrongVault -- I get an error message that either a program necessary for the windows installer package could not be found (Strong vault) or the resource you are strying to access is on a network that is unavailable (Scorpion Saver).

    Thanks for all your help to date!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. The below should take care of removing Strongvault and Scorpionsaver entries from the installed programs list.


    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.



    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
    7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    8. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
      • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore
      • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
      • Then we want you to Enable System Restore to create a new clean Restore Point.
    9. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds