Search engine redirects

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by naildriver61, Sep 17, 2012.

  1. naildriver61

    naildriver61 Private E-2

    I have recently been flooded by search result redirects. There seems to be no one page address but if I search for fixes for my problems it will quite often direct me to a page claiming to be Norton anti virus or any number of software makers supposedly in the business of anti-virus and of course nothing in the address bar indicates that it could be from the real makers of such software. It has come to the point I am afraid to use it for any business transactions till I rectify the problem. Thank you in advance for your time.
     

    Attached Files:

    naildriver61, Sep 17, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:


    • [HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
      [HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND
      [HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
      [HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND
      [HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND
      [HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND
      [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
      [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.

    Now click the Files/folders tab and locate these detections:


    • [ZeroAccess][FOLDER] U : C:\Users\Joe N Deb\AppData\Local\{34fddedf-d920-66dd-1a23-ed496a1f8afd}\U --> FOUND
      [ZeroAccess][FOLDER] L : C:\Users\Joe N Deb\AppData\Local\{34fddedf-d920-66dd-1a23-ed496a1f8afd}\L --> FOUND

    Place a checkmark each of these items, leave the others unchecked.
    Now press the Delete button.
    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Do not reboot your computer yet.

    Now run HitmanPro and attach the log.

    Then re-run RogueKiller and attach that log.
     
    TimW, Sep 17, 2012
    #2
  3. naildriver61

    naildriver61 Private E-2

    Thank you for your reply! Here are logs.
     

    Attached Files:

    naildriver61, Sep 17, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator)

    Then attach the below logs:

    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
    TimW, Sep 18, 2012
    #4
  5. naildriver61

    naildriver61 Private E-2

    So far so good! Before when I clicked on any search results it would never take me to the page listed, I would always look at the address on the search results and could realize that I was being redirected. Then later, when I thought I 'had something' on my computer, I figured I would give Microsoft security essentials a break and do a online scan. Kinda a double redundant type of response to try to break the redirect but with no success. The moment I typed any search phrase with antivirus in it, the redirects were on every search result, even the addresses of well know antivirus companies, Kaspersky, AVG, ESET, etc. Now everything seems great. Thank you so much for your time. Compensation/donation? It is priceless to have my computer back.
     

    Attached Files:

    naildriver61, Sep 18, 2012
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Looks good. You just need to clean out your temp folders.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
    TimW, Sep 19, 2012
    #6

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