Services and Controller App Error

Discussion in 'Software' started by chicken64, Mar 19, 2009.

  1. chicken64

    chicken64 Private E-2

    MG,
    I am posting a thread in the software forum similar to one posted (by me) in the malware forum at the request of the supporter. Here is the score: I have already taken the steps to become malware free and by all accounts have made it. My problem must now be software/hardware related.

    At least once per day, I get the famed Services and Controller App Error. I can almost set my watch to it. It happens 4 hours from the time that I power up in the morning. Then again in the afternoon which is slightly more random (or at least I see no pattern). All of this is followed by the 1 minute shut warning (NT Authority). I often interrupt the shut down with a DOS shutdown /a command so that I can finish my work. When I do finally get around to the formal shut down, the machine never completly goes down. I have to do a power down in order for the reboot.

    The other curiosity that happens is that my AV software stops and I get a Windows Security Alert at the same time the Services error appears. Naturally, I would want to remedy this as soon as practical. Hence the need to do a reboot.

    Is this condition viral? It has been doing this ever since I change the machine from a Domain controller to a Workgroup. Any connection here?

    Please Please help if you can. I am quite capable with the PC environment and there is nothing that I wont try short of a complete format.

    Thank you.

    Chicken64
     
  2. chicken64

    chicken64 Private E-2

    Domluc,
    Thank you for your swift response. I am including two entries from the Event Viewer log(s). While the Systems log was rather uneventful, the Applications log had some good information. I was able to see a pattern of what is happening just before the incidence (subject topic) occurs. First the earliest warning closest to incidence. From the system log:

    Event Type: Error
    Event Source: Userenv
    Event Category: None
    Event ID: 1085
    Date: 3/18/2009
    Time: 9:41:56 AM
    User: NT AUTHORITY\SYSTEM
    Computer: ACCTLAPTOP
    Description:
    The Group Policy client-side extension Security failed to execute. Please look for any errors reported earlier by that extension.

    From the application log (same timing).

    Event Type: Warning
    Event Source: avgntflt
    Event Category: None
    Event ID: 18
    Date: 3/18/2009
    Time: 9:43:59 AM
    User: N/A
    Computer: ACCTLAPTOP
    Description:
    TIMEOUT<OUTLOOK.EXE>
    Data:
    0000: 00 00 00 00 02 00 5a 00 ......Z.
    0008: 00 00 00 00 12 00 07 80 .......€
    0010: 00 00 00 00 00 00 00 00 ........

    Then the grand daddy of the all from the application log. This event takes place each time before the incident occurs:


    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 3/18/2009
    Time: 11:27:13 AM
    User: N/A
    Computer: ACCTLAPTOP
    Description:
    Faulting application services.exe, version 5.1.2600.2180, faulting module esent.dll, version 5.1.2600.2780, fault address 0x0001baec.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 73 65 72 ure ser
    0018: 76 69 63 65 73 2e 65 78 vices.ex
    0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
    0028: 30 30 2e 32 31 38 30 20 00.2180
    0030: 69 6e 20 65 73 65 6e 74 in esent
    0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
    0040: 2e 32 36 30 30 2e 32 37 .2600.27
    0048: 38 30 20 61 74 20 6f 66 80 at of
    0050: 66 73 65 74 20 30 30 30 fset 000
    0058: 31 62 61 65 63 1baec

    As for your other suggestion, I do NOT have the OS load as you have inquired. I will look deeper into this to see what I can find. Thank you again for your wisdom into this matter.

    ~Chicken64
     
  3. plodr

    plodr Major Geek Super Extraordinaire

    From researching the esent.dll error it appears that is the connection. Unfortunately, the solution was to install SP3.

    Here's a thread but it is old so I'm not sure if most of it is still applicable because things change in windows.
    http://www.pcreview.co.uk/forums/thread-212204.php
     
  4. chicken64

    chicken64 Private E-2

    Plodr,

    I have read the link that you had referenced and it leaves me wanting for more. I have initiated a "repair" using XP Pro (SP2) in hope that this might straighten things out and it did not. I am going to load SP3 next in hopes that this too might clear up this mess. I am still holding on to the hope that I do not have to do a complete format and a reload.

    Any additional thoughts would be appreciated. Thank you.

    Chicken64
     

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