Slow computer and redirects

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ChizzyRezWarrior, Feb 11, 2010.

  1. ChizzyRezWarrior

    ChizzyRezWarrior Private E-2

    Hello and I would like to thank you ahead of time
    This pc belongs to my church friend, he was complaining that the pc is very slow and being redirected when he would look stuff up.
    I run the read me first.
    Only root repeal did not show anything.
    The pc is running alot faster now, but I just wanted to double check.
    Thank You
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Looks like the scans took care of things, just a little remains to be done:

    The kids account, if kids do indeed use it, should not have admin priviledges.

    What is this?

    C:\Documents and Settings\Mom And Dad\Desktop\WALLPIPE.EXE

    Use Windows Explorer to locate and delete the below bold folders:
    Are the redirects still happening or not? I need to know before I give you final steps.
     
  3. ChizzyRezWarrior

    ChizzyRezWarrior Private E-2

    The kids are young adults now, one in college and the other uses it to do her avon stuff.
    I am not sure what the WALLPIPE.EXE is. I will ask him about it.
    The redirects have stopped.
    What advice can I pass on to him?
    Thank You for you time.
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Okay! Let me know.

    Good.

    There is a wealth of information I could pass on, but we could start with this:

    How to protect yourself from Malware
     
  5. ChizzyRezWarrior

    ChizzyRezWarrior Private E-2

    I asked him what WALLPIPE.EXE was, he said that it is a game that he plays.
    Okay I will pass on the link to him and hope that he reads it.
    Once again Thank You for looking over the logs.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome. Safe surfing :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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