slow downloading web pages

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by hdmtrhead, Jan 17, 2005.

  1. hdmtrhead

    hdmtrhead Private E-2

    :confused:
    couple of days ago, husband noticed it was taking a very long time (45 sec or longer) for graphics to load on web pages, text seemed ok. last night doing some checking on major geeks, pages are very slow. not sure in what direction i need to go as far as diagnostics, am i looking at my dsl connection or is it spyware related (did some checks there already) any help or enlightenment would be appreciated.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You could work thru our typical cleanup procedures!

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal
    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.


    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, including your web browser, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder, for example C:\Program Files\HJT
     

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