Slow Running Desktop, Problems With Win Updates, Dropping Slave Drives

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by juntuo, Oct 2, 2016.

  1. juntuo

    juntuo Private First Class

    Win 7 machine having problem with Windows update 80070002, I have stopped update in services and removed data then restarted. Every time I restart machine it wants to update, gives me errors sometimes having to unplug machine and restart again. Once machine gets past win splash screen I get message that machine is updating, it gets to 35% then fails, reverts and boots. Upon boot I see windows has dropped my slave drive, rebooting is mind numbing as it can take as long as ten minuets. I cannot seem to rid this virus. Please help and I thank you in advance for any help you can send my way.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi there, I am reviewing your logs and will get back to you with a response very soon. :)
     
  3. juntuo

    juntuo Private First Class

    Thank you so much, your help is very much appreciated!!!
     
    Kestrel13! likes this.
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    RegCure Pro <<< Uninstall this.


    Fix items using RogueKiller.

    Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
    When it opens, press the Scan button
    Now click the Registry tab and locate these detections:

    • [PUP] (X64) HKEY_CLASSES_ROOT\sim-packages -> Found
    • [PUP] (X64) HKEY_CLASSES_ROOT\uus3url-pl -> Found
    • [PUP] (X86) HKEY_LOCAL_MACHINE\Software\ParetoLogic -> Found
    • PUP] (X64) HKEY_USERS\.DEFAULT\Software\ByteFence -> Found
    • [PUP] (X86) HKEY_USERS\.DEFAULT\Software\ByteFence -> Found
    • [PUP] (X64) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\DailyPcClean -> Found
    • [PUP] (X64) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\DriverToolkit -> Found
    • [PUP] (X64) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\ExpressFiles -> Found
    • [PUP] (X64) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\ParetoLogic -> Found
    • [PUP] (X64) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\Reimage -> Found
    • [PUP] (X86) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\DailyPcClean -> Found
    • [PUP] (X86) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\DriverToolkit -> Found
    • [PUP] (X86) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\ExpressFiles -> Found
    • [PUP] (X86) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\ParetoLogic -> Found
    • [PUP] (X86) HKEY_USERS\S-1-5-21-1514006852-808421135-2486113793-1000\Software\Reimage -> Found
    • [PUP] (X64) HKEY_USERS\S-1-5-18\Software\ByteFence -> Found
    • [PUP] (X86) HKEY_USERS\S-1-5-18\Software\ByteFence -> Found
    • [PUP] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{C547F361-5750-4CD1-9FB6-BC93827CB6C1} -> Found

    Place a checkmark next to each of these items, leave the others unchecked.
    Now press the Delete button.

    Same for these items on the Tasks tab:

    • [PUP] %WINDIR%\Tasks\ParetoLogic Registration3.job -- C:\Windows\system32\rundll32.exe ("C:\Program Files (x86)\Common Files\ParetoLogic\UUS3\UUS3.dll" RunUns) -> Found
    • [PUP] %WINDIR%\Tasks\ParetoLogic Update Version3 Startup Task.job -- C:\Program Files (x86)\Common Files\ParetoLogic\UUS3\Pareto_Update3.exe (-StartupTask) -> Found
    • [PUP] %WINDIR%\Tasks\ParetoLogic Update Version3.job -- C:\Program Files (x86)\Common Files\ParetoLogic\UUS3\Pareto_Update3.exe -> Found
    • [PUP|VT.Trojan.Win32.Generic!BT] %WINDIR%\Tasks\RegCure Pro Startup.job -- C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe -> Found
    • [PUP|VT.Trojan.Win32.Generic!BT] %WINDIR%\Tasks\RegCure Pro.job -- C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe (-scan) -> Found

    ...and same for these on the Files tab:

    • [PUP][File] C:\Users\preferred customer\Desktop\RegCure Pro.lnk [LNK@] C:\PROGRA~2\PARETO~1\REGCUR~1\REGCUR~1.EXE -> Found
    • [PUP][Folder] C:\Users\preferred customer\AppData\Roaming\DriverCure -> Found
    • [PUP][Folder] C:\Users\preferred customer\AppData\Roaming\ExpressFiles -> Found
    • [PUP][Folder] C:\Users\preferred customer\AppData\Roaming\ParetoLogic -> Found
    • [PUP][Folder] C:\Users\preferred customer\AppData\Roaming\Store -> Found
    • [PUP][Folder] C:\Users\preferred customer\AppData\Local\DriverToolkit -> Found
    • [PUP][Folder] C:\ProgramData\ByteFence -> Found
    • [PUP][Folder] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverToolkit -> Found
    • [PUP][Folder] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\KNCTR -> Found
    • [PUP][Folder] C:\ProgramData\ParetoLogic -> Found
    • [PUP][Folder] C:\Program Files (x86)\ParetoLogic -> Found

    When it is finished, there will be a log on your desktop called: RKreport[2].txt
    Attach RKreport[2].txt to your next message. (How to attach)
    Reboot the machine.



    Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.



    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    Let me know how things are running!
     
  5. juntuo

    juntuo Private First Class

    Computer is responding much better, boot is faster but still says it is updating files. Shows 2 of 5892 then sends me to boot screen. This process would take more than five minuets, now it boots in less than two. Web pages do not give me the error of "Not Responding" or the option to wait only to have to reboot. Music player is still a bit sketchy, it will play for a bit then stutter and have to be shut down. Over all things are so much better, thank you so much for your help!
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run RogueKiller please.. just a scan, and upload fresh log. :)
     
  7. juntuo

    juntuo Private First Class

    Fresh logs, thank you!
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're welcome. :)

    Delete this:
    C:\Program Files (x86)\Common Files\ParetoLogic

    I suggest you persue any software issues in the software forum.


    If you are not having any other malware problems, it is time to do our final steps:



      • We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
      • Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
      • Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
      • If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
      • Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
      • Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
     

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