Slow Startup & Shutdown

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by 1trkmind, Dec 5, 2007.

  1. 1trkmind

    1trkmind Private First Class

    This is my friends computer. She gave it to me with a corrupt profile. I did a system restore and the user account seemed to restore just fine. There were viruses on the pc but I couldn't quarantine them, I had to delete them with avast. The pc is running much better but still has some suspicious activity. When I shutdown it takes about 2 minutes "saving the settings" startup is about the same amount of time. Also, when I toggled the system restore, it enabled itself after a restart. It appears that there's something running that I can't detect. I've tried the combo fix, about buster & several other removal tools. Here's the logs from the read & run me 1st. any advice is appreciated. Thanks.
     

    Attached Files:

    1trkmind, Dec 5, 2007
    #1
  2. 1trkmind

    1trkmind Private First Class

    This computer is still acting up, are my logs clean?
     
    1trkmind, Dec 6, 2007
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You are not having malware problems. You are having problems related to all the software installed an being run. I will give you some things to do below that may help a little, but after this, you will have to determine what other items that are being run are really required.

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Did your friend or you purchase the below? Hopefully not as I suggest uninstalling this.
    Adware Away v3.1.4

    Also you need to uninstall ALL of the below.
    J2SE Runtime Environment 5.0 Update 2
    J2SE Runtime Environment 5.0 Update 4
    Java 2 Runtime Environment, SE v1.4.2_03
    LiveUpdate 3.0 (Symantec Corporation)
    Mozilla Firefox (2.0.0.9) <-- old version! We will install the new version down below!

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
    O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

    After clicking Fix, exit HJT.

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Note for IE 7 users: You need to select Internet Options then the Advanced tab and then Reset Internet Explorer Settings!


    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Then install the current version of FireFox from: Mozilla Firefox

    Now run Ccleaner!

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Make sure you tell me how things are working now!
     
    chaslang, Dec 7, 2007
    #3
  4. 1trkmind

    1trkmind Private First Class

    thanks alot! I did get thru the steps, however i didn't have internet access to post the logs and she took the pc back. It's running significantly better. Thanks Again!!!
     
    1trkmind, Dec 7, 2007
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     
    chaslang, Dec 7, 2007
    #5

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