spyware&malware protection popups

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by kenshell, Dec 18, 2007.

  1. kenshell

    kenshell Private E-2

    spyware&malware protection & privacy protector icons on desktop and the usual popups
    about running slow and IE page redirects.
    I though the scans I did last night took care of it but I was wrong.

    using a laptop running XP home.
     

    Attached Files:

  2. abri

    abri MajorGeek

    Hi kenshell!
    You're right, you still have a few things left to remove. Thanks for your patience while I take a look at your logs.
    abri
     
  3. abri

    abri MajorGeek

    Hi kenshell!
    Please do the following
    :

    1) Go to add/remove programs and uninstall the below:


    - Viewpoint Media Player
    - MyWay Search Assistant
    - J2SE Runtime Environment 5.0 Update 9
    - Java 2 Runtime Environment, SE v1.4.2_03


    2) Reboot now!

    3) After rebooting, please install the current version of Sun Java from: Sun Java Runtime Environment

    4) One question:

    Is Comcast supplying you with internet protection like antivirus and firewall?

    5) If you do not use Windows Messenger (not to be confused with MSN Messenger!!) I would like you to run Disable/Remove Windows Messenger

    6) Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
    O2 - BHO: BDEX System - {3CB0F6B4-C808-4C2F-9DEB-3E5D5E5ED1FD} - C:\WINDOWS\blopenvsdt.dll
    O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
    O3 - Toolbar: The retnsrp - {3D46AE4E-ADB7-48AB-B320-FECBB192BF06} - C:\WINDOWS\retnsrp.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O21 - SSODL: leorop - {98EEFF07-1669-464F-9678-620745D25D5E} - C:\WINDOWS\leorop.dll
    O21 - SSODL: nopzet - {C5A7AA4E-B5DE-4035-9EAB-7A749FDE1DF2} - C:\WINDOWS\nopzet.dll

    Don't forget to close all browser windows before clicking on fix. After you click fix, just close hijackthis.

    7) Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt
    8) Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.


    9) Please run C:\MGtools\GetLogs.bat and attach the fresh MGlogs.zip it generates along with the Avenger log.


    Let me know how things are running now?

    abri
     

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