spyware/popup problems remaining

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by hmorrison, Aug 4, 2005.

  1. hmorrison

    hmorrison Private E-2

    I tried to cleanup my computer the other day, as I had noticed many unwanted adware/spyware programs running and popups. I did all of the steps in the "read this first", and am still having a couple problems, e.g. WinFixer. I ran HJT and put the log into an online HJT analyzer, but I'm not sure what to do about the problems it flags. Can somebody take a look and get me through the final stages of cleanup? Thanks!
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    Viewpoint

    Please download HOSTER and then follow the below steps.
    • Unzip Hoster to a convenient folder such as C:\Hoster
    • Run Hoster.exe, click Restore Original Hosts and then click OK.
    • Click the X to exit the program.

    After you complete the above, reboot and attach a fresh HJT log.
     
  3. hmorrison

    hmorrison Private E-2

    Finished both those steps. Here's the new log.
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    SurfAccuracy

    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://hsremove.com/done.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

    R3 - Default URLSearchHook is missing

    O2 - BHO: AzEntretien Class - {0d2def3a-f4f1-42ec-ac4f-132e7ba6e292} - %SystemRoot%\azentretien.dll (file missing)

    O4 - HKLM\..\Run: [FT0F] C:\WINDOWS\vsqdr.exe
    O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe

    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)

    O16 - DPF: {D7BF3304-138B-4DD5-86EE-491BB6A2286C} - http://www.azebar.com/install/azesearch.cab

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

    C:\Program Files\SurfAccuracy ←–– Delete this whole folder if it exist!

    C:\Program Files\Viewpoint ←–– Delete this whole folder if it exist!

    C:\WINDOWS\vsqdr.exe

    NEXT:
    Run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.
    Note: Remember to get all updates before doing the scans.

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot to Normal Windows , Scan with HijackThis and attach the new log.
     
  5. hmorrison

    hmorrison Private E-2

    I followed your instructions, with the exception that O4-HKLM\..\run:[surfaccuracy]... was gone when I ran hjt, and none of those 3 folders/files existed when I looked for them. Adaware and Spybot each found and fixed 1 minor problem.
    Here's the new log.
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your HJT log is clean, are you having any further problems?
     
  7. hmorrison

    hmorrison Private E-2

    I don't seem to be having anymore problems. Thanks for all your help!! :)
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert


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