Startpage Trojan problem

Re: Startpage Trojan HJT log

Hi, if your already involved in a thread, reply to that and attach it, we will look at it

 

Re: Startpage Trojan HJT log

MA, the request was due to a PM, so this log should be posted here.

tlledet, we do not see you log. You have to be in Advanced Mode and click Manage Attachments. Then Browse for you log and upload it.

 

You should have stayed in your original thread. I merged them together.

 

First look in Add/Remove programs for Windows AdControl or WinAd, if found, uninstall it.
If that works, some of the items below will already be fixed.

Make sure you have system restore disabled and viewing of hidden files enabled (per the tutorial).

Please bring up Task Manager by hitting CTRL-ALT-DEL and click the Processes tab. Find the below processes and End them:
WINADCTL.EXE
WINADALT.EXE
EWVDJTOR.EXE
L39XN29UXKZXC.EXE
BTWS.EXE
C:\WINDOWS\SYSTEM\2HP79IUJH0T.EXE

Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=9
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
O4 - HKLM\..\Run: [Windows AdControl] C:\PROGRAM FILES\WINDOWS ADCONTROL\WINADCTL.EXE
O4 - HKLM\..\Run: [FX] C:\WINDOWS\DOWNLOADED PROGRAM FILES\IELOADER.EXE
O4 - HKLM\..\RunServices: [VidSvr]
O4 - HKCU\..\Run: [Emphgwd] C:\WINDOWS\SYSTEM\ewvdjtor.exe
O4 - HKCU\..\Run: [romahere] C:\WINDOWS\SYSTEM\L39XN29UXKZXC.EXE
O4 - HKCU\..\Run: [Lrrn] C:\WINDOWS\Application Data\btws.exe
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://wdownload.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=cf3d6d5353c60b9c57a954782f56eb0cd9479ee0ea04b6bc0ce90bac83d24136f9dd061a26c7bee673eca0d57a04fbe728c2ef828f08:089f8d69b8a0dd824129ec8711ffcf53
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab

Did you install this RecoverFromReboot program? If you did, skip the following. If not, see if there is an uninstall for it. If not, fix the next line too.
O4 - HKLM\..\Run: [RecoverFromReboo] C:\WINDOWS\TEMP\RECOVE~1.EXE


Boot into safe mode and use Windows Explorer to delete:
C:\PROGRAM FILES\WINDOWS ADCONTROL <--- the whole directory if still there
C:\WINDOWS\SYSTEM\EWVDJTOR.EXE
C:\WINDOWS\SYSTEM\L39XN29UXKZXC.EXE
C:\WINDOWS\SYSTEM\2HP79IUJH0T.EXE

This next item seems suspicious to me but do not delete it yet. Let's make sure it is not needed. It may be related to your video card. Do you know anything about it.
C:\WINDOWS\APPLICATION DATA\BTWS.EXE


Now we need to Reset Web Settings:
1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.

2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

Now reboot in normal mode and post a new HJT log. And tell us how things are working.

 

Re: Success! Startpage Trojan N/A GONE!

You're welcome. Please remember to always remain in one thread for a particular problem. I merged you back to your original thread again. Your log is clean now.