Still having major problems

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by franj402, Feb 3, 2008.

  1. franj402

    franj402 Private E-2

    after following all the required steps I still am having problems getting rid of the malware i have. it just keeps on coming back. therefor i followed the instructions and created a new thread. attached are the required logs.
    thanks again!
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Run this Disable/Remove Windows Messenger to remove Windows Messenger. Do not confuse Windows Messenger with MSN Messenger because they are not the same. Windows Messenger is a frequent cause of popups.

    Okay now we need to use a new tool.

    * Download and save to RenV.exe from following link to Desktop (
    must be on the Desktop)
    * Now Copy the bold text in the below code box to notepad. Save it as Log.txt to your desktop. (It must be on your Desktop).
    Code:
    C:\IBMTOOLS\utils\ibmprc .exe
    C:\Program Files\AIM6\aim6 .exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx .exe
    C:\Program Files\Common Files\Real\Update_OB\realsched .exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray .exe
    C:\Program Files\Digidesign\Drivers\MMERefresh .exe
    C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3 .exe
    C:\Program Files\IBM\Updater\ucstartup .exe
    C:\Program Files\IBM fingerprint software\ctlcntr .exe
    C:\Program Files\iTunes\iTunesHelper .exe
    C:\Program Files\Java\jre1.6.0_04\bin\jusched .exe
    C:\Program Files\Maxtor\OneTouch\Utils\Onetouch .exe
    C:\Program Files\Maxtor\OneTouch Status\maxmenumgr .exe
    C:\Program Files\Messenger\msmsgs .exe
    C:\Program Files\OLYMPUS\OLYMPUS Master\FirstStart .exe
    C:\Program Files\OLYMPUS\OLYMPUS Master\Monitor .exe
    C:\Program Files\QuickTime\qttask          .exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh .exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr .exe
    C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON .exe
    C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPHKMGR .exe
    C:\Program Files\ThinkPad\Utilities\EzEjMnAp .Exe
    C:\Program Files\ThinkPad\Utilities\TpKmapAp .exe
    C:\WINDOWS\pchealth\helpctr\binaries\MSConfig .exe
    C:\WINDOWS\system32\ctfmon .exe
    C:\WINDOWS\system32\tp4ex .exe
    C:\WINDOWS\system32\TpShocks .exe
    C:\WINDOWS\system32\dla\tfswctrl .exe
    
    * Now using your mouse, drag Log.txt onto RenV.exe
    * When finished, RenV.exe will produce a new log names Log.txt on your Desktop I will ask for this log later.

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Now download The Avenger by Swandog469, and save it to your Desktop.

    * Extract avenger.exe from the Zip file and save it to your desktop
    * Run avenger.exe by double-clicking on it.
    * Check the 'Input script manually' box.
    * Click on the magnifying glass icon.
    * Copy everything in the Quote box below, and paste it in the box that opens:

    * Now click the 'Done' button.
    * Click on the traffic light icon and OK the prompt.
    * You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    * A log file from Avenger will be produced at C:\avenger.txt

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Avenger.

    Be sure to tell us how things are running.
     
  3. franj402

    franj402 Private E-2

    thank you so much for all ur help. i followed all the steps but after my computer rebooted, it said it couldnt find the avenger.txt file and it produced an empty document. attached is the new MGtools log.
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    After clicking Fix, exit HJT.

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Tell me what these are:
    C:\Documents and Settings\Jaime Franzese\Local Settings\Application Data\PSPcsB6Fm0N
    C:\Documents and Settings\Jaime Franzese\Desktop\BB2
    C:\Documents and Settings\Jaime Franzese\Desktop\blah
    C:\Documents and Settings\Jaime Franzese\Desktop\NEW2
    C:\Documents and Settings\Jaime Franzese\Desktop\NEW3
    C:\Documents and Settings\Jaime Franzese\Desktop\NEW4

    Now use windows explorer to find and delete:
    C:\WINDOWS\system32\gebyv.exe
    C:\WINDOWS\system32\gebyv.dll_old
    C:\WINDOWS\system32\vybeg.ini
    C:\WINDOWS\system32\vybeg~1.ini

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this ...and tell me if you have any problems doing the above.
     
  5. franj402

    franj402 Private E-2

    thanks again for the help! i followed all the steps. attached is the new MGtools log. i have no idea what the first file is that u asked (C:\Documents and Settings\Jaime Franzese\Local Settings\Application Data\PSPcsB6Fm0N) , but all the others are ProTools sessions. I also couldnt find these two files to delete.

    C:\WINDOWS\system32\gebyv.exe
    C:\WINDOWS\system32\gebyv.dll_old

    but i found the other two and deleted those.

    thanks!
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your logs look clean.

    However I would suggest that you delete that one item:
    C:\Documents and Settings\Jaime Franzese\Local Settings\Application Data\PSPcsB6Fm0N

    And then tell me why you are also having me do the same thing to the same computer under this user name:
    elalevka ??

    If you are not having any other malware problems, it is time to do our final steps:

    1. If we used Pocket Killbox during your cleanup, do the below
    * Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    10. If you are running Windows XP or Windows ME, do the below:
    * Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
    * Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
    * How to Protect yourself from malware!
     
  7. franj402

    franj402 Private E-2

    thanks again for all your help. I deleted the file u said. I dont know who that person is(elalevka).

    thanks again for all the help!
     
  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are welcome ....somehow your logs were showing up with another poster ....sorry for the confusion.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds