Stop Errors, Crashing, Spyware...the Works!

Hello all,
I'm new here to these forums and I would like to state now that I am in no way a tech-head, but I like to think I can get around on the comp. I recently got back from school for the summer to find that my old home computer is VERY sick. Apparently my sister has taken the liberty to download every sort of p2p program available on the net because of a lust for music. When I first experienced a stop error in the beginning of May, I didn't think much of it (thought it was a weird driver conflict). But then they became more frequent and more intrusive. Now it has gotten to the point where I can't even run a virus scan in safe mode without the machine giving me a stop error BSoD or rebooting on its own accord. After I realized that I had a serious problem on my hands (about a week ago because I don't use that particular machine that often until recently) I googled a few of the errors and found these forums, signed up and assumed that I had a spyware issue.
I figure its a spyware issue because apparently I have an LSP conflict and my internet just stopped working on the machine (My antivirus software-EzArmor from E-Trust- does a network diagnosis on start up and as of a week ago tells me the network is not functioning because of LSP issues. So after researching what an LSP was (don't laugh) I figured I had some sort of bad spyware (malware?) that was wreaking havok on my registry. So I hope I am in the right forum.
NOw that the preface is out of the way, I'll get down to business. Here is the current status of the issue: My computer still does not have internet connection, it still has an LSP conflict, I am still infected with spyware (i can pick it up on scans everytime I reboot my comp), and it still gives me random stop errors and reboots on me. When I tried to remedy these issues by following the instructions provided by the staff of this site for prepping for adware removal (the steps to take before posting a hijack this logfile) I found that I'm not even safe in SAFEMODE ANYMORE! The only way I had access to the internet was through safemode. I followed all of the steps until i got to the scanning and removal portion where it links to trendmicro's housecall virus scan...I start the scan and about halfway through the computer either reboots or gives me this error (which I will abreviate the hexidecimal crap where possible):

STOP 0x...7F (0x...D, 0x...0, 0x...0, 0x...0)
UNEXPECTED_KERNEL_MODE_TRAP
beginning dump of physical memory


Now, I have several other reoccuring stop errors which I have recorded and can provide to anyone who is willing to assist me at there request.

The specs for the system are as follows:

AMD Athlon 1333 mHz
512 megs DDR PC2100 ram
64 meg nvidia GeForce 2 MX (whose display drivers i have uninstalled..reinstalling them is now the least of my concerns)
Windows 2000 pro

I'm sure more information will be needed and I will gladly provide it ASAP.

NOTE: I have followed every preparational step that this site mandates up to the actual scanning and removal of spyware because I can't actually virus scan now without an arbitrary reboot or stop of the machine.

Thank you so much in advance for all help provided. These forums seem like a blessing for people like me- people that are known as the resident "computer nerds" as a direct result of other resident's complete ignorance of technology .

 

Here are some elaborated specs I recieved using AIDA32:

Operating System Microsoft Windows 2000 Professional
OS Service Pack Service Pack 4
Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)

Motherboard
CPU Type AMD Athlon-PECM, 1333 MHz
Motherboard Name Gigabyte GA-7DX(C) (5 PCI, 1 AGP, 1 AMR, 2 DIMM, Audio)
Motherboard Chipset AMD-760
System Memory 512 MB
BIOS Type Award Modular (04/11/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port Printer Port (LPT1)

Display
Video Adapter nVIDIA GeForce2 MX/MX 400
3D Accelerator nVIDIA GeForce2 MX/MX 400

Multimedia
Audio Adapter Creative SB PCI128 (Ensoniq ES5880) Sound Card

Storage
Disk Drive IBM-DTLA-307030 (30 GB, 7200 RPM, Ultra-ATA/100)
Optical Drive LITE-ON LTR-12101B (12x/10x/32x CD-RW)
Optical Drive PIONEER DVD-ROM DVD-106 (16x/40x DVD-ROM)

Partitions
C: (FAT32) 29291 MB (14583 MB free)

 

I did a quick google of UNEXPECTED_KERNEL_MODE_TRAP and came up with a link that might be helpful. Talks like it is usually a hardware failure that causes that particular error to appear. Good luck.


If the link is not hot, just copy and paste the address in the address box of IE and hit enter.



http://www.microsoft.com/resources/...0/server/reskit/en-us/prork/prhd_exe_jadf.asp

 

Its funny that I gave up researching the error messages when I got to that one. Thanks for the article, I'll read it and see if I can make sense of this mess.
thanks again

 

If your system is compromised you will have to reinstall windows to absolutely make sure it is no longer compromised. Here is why. Many of the problems are not necessarily spyware, but Trojans. Some of them actually overwrite windows programs with their bogus copy. A common one is svchost.

That said, you may have a chance by doing the following. Try downloading Microsoft's new beta antispyware and running it. Another decent one is Adware, but be careful that you get the real adware and not the look-a-like out there. Here is a cnet link

Edit by chaslang: changed link for to MG's download page Ad-Aware SE

If you cannot get them to run, you could try running the windows update (update windows on the IE Tools menu). You can also try running your antivirus scan from a dos bootup. If one or more of your windows components are compromised, your antivirus scan will be useless.

I would highly recommend for anyone who does not completely tighten up their security and likes to traverse the Internet at will, they delete the disk, reload windows and their anti-virus and firewall (firewall not needed for XP), go out and get the latest updates and then back it all up. Then go have fun and when things start getting funny, delete and reload the backup. If you do this right, it will only take 5 or 10 minutes to completely recover.