Strange behaviour

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by ovidiu.pintea, Jun 14, 2008.

  1. ovidiu.pintea

    ovidiu.pintea Private E-2

    Hi,
    For the last few days, I had the following problem with my laptop (HP 8710w):
    1. Got Virtumonde.dll somehow, remove it with SUPERAntySpyware after some work.
    2. Perform system cleaning with different anti-malware tools (Spyware Doctor, Spybot SD, SUPERAntySpyware, SpyEraser, even Windows Defender up-to-date, and CCleaner). System looks clean at this moment, according to all malware products I mentioned above.
    3. At home, without any "pro" firewall (only Windows Firewall activated on my laptop), Yahoo Home page is never opened, and Google search does not work at all (it's a continuous load of the page(s)). It's the same behaviour with both IE7 and Mozilla Firefox.
    Home desktop works normally, thus I think the issue is not related to Internet connection.
    At work, behind an ISA server, both sites (Yahoo and Google) are working properly on my laptop.
    4. Both at home and at work, some sites (including yours) are opened, but immediately an unpleasant screen is shown (see attached picture, named Pic1). I have to press Esc key at the end of loading for the desired page, in order to not have this screen (its content is the same for any accessed site).

    Please help ASAP, although I'm a Computer Engineer, this is not my field of expertize. I did my best, I cleaned the computer, I will try to follow all steps suggested by you in "Windows XP Cleaning Procedure" page (from "Malware Removal FAQ" topic), but since I almost did all steps by myself (before finding your site), I don't expect to fix the problem without precise support from your side.

    Thank you in advance,
    Ovidiu PINTEA
     

    Attached Files:

  2. abri

    abri MajorGeek

    Hi ovidiu pintea,
    Welcome to Major Geeks!


    Please start on the first page which is the READ & RUN ME FIRST. The link to the cleaning procedures you mentioned is at the bottom of this page. When you come to a scan you've already completed, skip that scan, but attach the log with the others we request when you're finished with all the instructions.

    abri
     

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