Stubborn Pihar and Alureon.A

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by dkgoodwin, Mar 12, 2012.

  1. dkgoodwin

    dkgoodwin Private First Class

    Hello Geeks!

    Win 7

    Initial symptoms,
    1) on boot message: cannot start computer must recover.. after a few minutes it would start.
    2) all internet addys went wrong places.

    Computer arrived I ran all scans except RootRepeal.
    Also ran TDSKiller and MBR check.

    MBR check is reporting nothing found, but MalWareBytes just msged it found trojan.agent.

    Logs attached. Remaining logs next email.

    Thanks so much!
    dkgoodwin
     

    Attached Files:

  2. dkgoodwin

    dkgoodwin Private First Class

    The system will not let me post my Combofix or mglogs - please advise
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I also need to see logs from Combofix, and MGTools.
     
  4. dkgoodwin

    dkgoodwin Private First Class

    Thanks for responding Kestrel13 -

    When I tried to upload the system stopped them saying they had been uploaded already at.. and it listed an old post for another computer. So I am zipping them into the attached file.

    Regards,
    dkgoodwin
     

    Attached Files:

    Last edited: Mar 12, 2012
  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    Driver::
    4cb984c314c5857c
    4f92b9f53e565e68
    c3c316414f354c01
    ee675327bc2d1843
    Viewpoint Manager Service
    
    Registry::
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5AA2BA46-9913-4DC7-9620-69AB0FA17AE7}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\ComcastSearch]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5AA2BA46-9913-4DC7-9620-69AB0FA17AE7}
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\4cb984c314c5857c]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\4f92b9f53e565e68]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\c3c316414f354c01]
    [-HKEY_LOCAL_MACHINE\System\ControlSet001\Services\ee675327bc2d1843]
    
    Folder::
    C:\Documents and Settings\Robert Carreiro\Local Settings\Application Data\Conduit
    C:\Documents and Settings\Robert Carreiro\Application Data\PriceGong
    c:\program files\Viewpoint
    
    File::
    C:\WINDOWS\Ejalumerujomurar.bin
    c:\windows\TEMP\660022ab5d2e
    c:\windows\TEMP\6800d31f3316
    c:\windows\TEMP\676011e7293a
    c:\windows\TEMP\6840cf5330cc
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


    Re-run TDSSKiller and attach the new log please.


    Now go to this MGTools and download the new version of MGtools.exe. Overwrite your previous MGtools.exe file with this one.

    Run the new C:\MGTools.exe and attach the new C:\MGlogs.zip
     
  6. dkgoodwin

    dkgoodwin Private First Class

    Thank you Kestrel13

    I attach the logs for your review. TDSKill found nothing.



    dkgoodwin
     

    Attached Files:

  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Java(TM) 6 Update 24 <--- Uninstall outdated Java.

    Now we need to use ComboFix by sUBs (There are lots of left over entries from antivirus.)

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    DirLook::
    C:\Program Files (x86)\2E904
    
    Driver::
    AVGIDSAgent
    avgwd
    AVGIDSEH
    Avgrkx64
    Avgldx64
    Avgmfx64
    Avgtdia
    AVGIDSDriver
    AVGIDSFilter
    
    SecCenter::
    {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
    {108DAC43-C256-20B7-BB05-914135DA5160}
    {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
    {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
    
    File::
    c:\programdata\Microsoft\Windows\DRM\5A50.tmp
    c:\programdata\Microsoft\Windows\DRM\5A11.tmp
    
    Folder::
    C:\ProgramData\AVG Secure Search
    C:\ProgramData\AVG2012
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG 2012
    C:\Program Files (x86)\AVG
    C:\Program Files (x86)\AVG Secure Search
    C:\Program Files (x86)\Common Files\AVG Secure Search
    C:\ProgramData\MFAData
    
    Registry::
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "AVG_TRAY"=-
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "MSC"=-
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Reboot your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  8. dkgoodwin

    dkgoodwin Private First Class

    Sorry about the delay Kestrel13, had a few things come up. I am attaching the logs.

    dkgoodwin
     

    Attached Files:

  9. dkgoodwin

    dkgoodwin Private First Class

    Just checking on this Kestrel13. While clearing the computer of the logs and extra programs. I relaunched MS Security to see that it looks nice for my friend. In the history, it is showing the attached.

    Before I erase it as old non-relevant news, please give it the glance.

    thank you.

    dkgoodwin
    ^
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you did not deliberately set this proxy yourself then please include it in the HJT fix below:

    • R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:63151

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    • R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:63151

    After clicking Fix exit HJT.



    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    File::
    c:\users\tklutz\AppData\Roaming\Microsoft\6E5B\422F.tmp
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "DisableCAD"=-
    Folder::
    C:\Program Files (x86)\2E904
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  11. dkgoodwin

    dkgoodwin Private First Class

    ok Kestrel13 - here are the lastest logs. Thank you so much.

    dkgoodwin
     

    Attached Files:

    Last edited: Mar 20, 2012
  12. dkgoodwin

    dkgoodwin Private First Class

    Trying MGlog report again. Tried several changes but couldn't get the mglog to upload, so I have put it into a zipped file.

    dkgoodwin
     

    Attached Files:

  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Then you will have to run the C:\MGTools.exe again and THEN attach what will definately be a new C:\MGlogs.zip.
     
  14. dkgoodwin

    dkgoodwin Private First Class

    Thank you again, have re-run MGlogs.exe.

    uploading.
     

    Attached Files:

  15. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Everything looks good. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  16. dkgoodwin

    dkgoodwin Private First Class

    Thank you so much Kestrel13. I appreciate your help and all the terrific folks who chat back and forth on this site.

    Kind regards,

    dkgoodwin
    ^
     
  17. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are very welcome. :)
     

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