SUPERAntiSpyware tech-support says SpywareDoctor log is not valid.

Well hi guys and gals:
I did a free scan with SpywareDoctor, the log reveals about 188 infections. However, SuperAntispyware tech support tells me that the log is not valid, just "traces." Dare I post the log from the good doctor?
Oohh, I hope no one gets peeved about this largish file:


Status
6/2/2008 12:34:40 PM:796
Service Started
Spyware Doctor Service Application started

<snipped>

Anti-Malware Engine
Anti-Malware engine configuration loaded successfully.
End (phew!) of log.
Thanks guys (and gals).

 

Hi william bradley,
Welcome to Major Geeks!

The question you originally posted was not completely clear. Were you wanting to know if the information you were getting was full of false positives? Or do you think you have malware? Please attach any logs you wish to show us using the Manage Attachments button. If you want help, please follow the set of instructions Lev originally posted to you that can be found in the READ & RUN ME FIRST

Thanks.
abri

 

Greetings Lev: And thanks for the quick reply. I could try post the latest log from SpywareDoctor: where did you say the "manage attachments" button was?

email address removed for users protection

 

Hi Lev, OK, think i got it figured out, enclosed file is from SpywareDoctor. It seems that my paid subscription from SUPERAntiSpyware doesn't match SpywareDoctor, but who knows? The SuperAS tech support guy/gal claims that this log is just "traces" but I downloaded and ran Windefender, found Conhook.B and another trojan Virtumonde.O
Thanks much,
William
Arrgh, seems the file is invalid, i will try again later,soory.

 

Hi william bradley,

The Manage Attachments button is located down below the reply box. After you click on Post Replay, if you scroll down a bit, you'll see the Manage Attachments button. Normally this works without problems as long as you have checked the Remember Me? box when you log on.

In order to see if you have a malware problem, we need to see the logs requested in the READ & RUN ME FIRST. Without these, we are quite at a loss as to know how to proceed.

Thanks.
abri